Customer relationship management has to do with the systems and strategies used to help a business organize and store its consumer data in a central location or database. Learn how Mitchell 1 can help your shop with its suite of marketing and management products in this new blog.
Let’s take a look at SureCritic’s 6 Guidelines for Replying to Positive Reviews to find out how responding to positive reviews can help you create better customer relationships.
Happy and satisfied customers ensure return visits, which means more business and a better bottom line. Here at Mitchell 1 in the SocialCRM team, we like to offer tips and tricks that will help hit that goal.
A recent study conducted by AAA found that a startling two out of three drivers in the United States generally don’t trust auto repair shops. But this perception shouldn’t discourage you as an auto repair shop owner. Instead, take this opportunity to put yourself ahead of the game by gaining your customer’s trust.