• SureTrack Real Fix: Cranky Caddy

    Mitchell 1 SureTrack Real Fix LogoTechnicians love a mystery, or maybe not, when it involves wiring issues in a customer’s vehicle. SureTrack community member Freyson had a Cadillac DTS in their shop where the starter burned out because it wouldn’t stop cranking. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • Convert That to What?

    Did you know that the ProDemand and TruckLabor products have a tool that can satisfy all your conversion needs? There’s no need to leave the product or use search engines to find conversion tools from somewhat questionable sites. This is just one small tool that can save you time. Find out where it is and how to use this simple tool here.

  • SureTrack Real Fix: Undercover Problem

    Mitchell 1 SureTrack Real Fix LogoWhen you have multiple codes related to several different emissions components, you have to use your diagnostic skills to determine the actual cause. Follow this Real Fix to see how a Chevrolet Cruze with multiple emissions codes was diagnosed and which component caused the problem.

  • Forgot Your Password? No Problem!

    Do you have about a million passwords floating around in your head? If you’ve forgotten your password — or need to reset your password — to access ProDemand or TruckSeries repair information software, it’s quick and easy! Just follow these steps…

  • SureTrack Real Fix: ETACS Attack

    Mitchell 1 SureTrack Real Fix LogoModern vehicles contain many modules that control the operation of most systems. When one goes out, or has an issue, it can cause multiple problems. SureTrack community member tchrono had a Mitsubishi Endeavor in their shop that had a no-start condition but once they were able to get it to start, they found multiple electrical problems. They posed the question to the community, and with the help of fellow community member Albanymitsu and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Total Recall

    Mitchell 1 SureTrack Real Fix LogoGetting your car repaired due to a recall shouldn’t cause other problems. SureTrack community member UNCLE BOBBY had a Ford Escape in their shop where the owner had taken it to the dealer for a recall and now the heat didn’t work. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: No Oil Pressure

    Mitchell 1 SureTrack Real Fix LogoTechnicians hate it when a new problem pops up right after they fix something simple. You run around in circles checking your work when that probably wasn’t the cause. SureTrack community member seanallen had a Subaru Forester in their shop that came in for an oil leak and after repairing that they had no oil pressure. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Overcooled

    Mitchell 1 SureTrack Real Fix LogoElectrical issues can be hard to diagnose, especially when standard testing doesn’t reveal the problem. Sometimes you have to go inch by inch through the wiring to find the cause. SureTrack community member Mlopez2008 had a Mercedes-Benz CLK320 in their shop with a message on the dash and the cooling fan running any time the key was on. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Implausible Problem

    Mitchell 1 SureTrack Real Fix LogoSo you have a vehicle in your shop with a trouble code, you replace obviously bad parts but the code returns. The SureTrack community comes to the rescue. SureTrack community member Mlopez2008 had a GMC Terrain in their shop with a code P0017 camshaft code. They posed the question to the community, and with the help of fellow community member Markbob and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Off Their Rockers

    Mitchell 1 SureTrack Real Fix LogoAny time a customer works on their own vehicle before bringing it to you can cause you to try and figure out if the work they did caused the problem. SureTrack community member HcTruckRepair had a Dodge Grand Caravan in their shop where the customer replaced the rocker arms and then ended up with a P0344 cam sensor code. They posed the question to the community, and with the help of fellow community member RVAAuto and others, they were able to resolve the issue quickly.