• Ever Left a Voice Message?

    Ever Left a Voice Message? Have you ever left a voice message on a customer’s home, work and cell phones and then waited, waited, and waited to hear back from them before you can finish the repair? I know, I know, this never happens at your shop, but it’s not surprising to know this is a […]

  • Another Successful Workshop

    Another Successful Workshop Our Minneapolis Shop Management Software Training Workshop held July 18-20 was another successful transfer of product knowledge and confidence from Mitchell 1 instructors to customers in the upper Midwest. True, we also had attendees from the Northeast and Western Canada join us as well. Something about Minneapolis in the summertime seems irresistible. […]

  • What if My Computer System Crashes?

    If My Computer System Crashes, is there a Copy of My Database? From Wikipedia: “In information technology, a backup, or the process of backing up, refers to the copying and archiving of computer data so it may be used to restore the original after a data loss event. The verb form is to back up in two words, whereas the noun is backup.” However it’s defined, […]

  • And The Winner Is…

    And The Winner Is… Hearty congratulations to Danny Fox of Lawrence Automotive Diagnostics in Lawrence, KS — the lucky grand prize winner in the Mitchell 1 “Shift Into High Gear” Facebook sweepstakes! Danny entered the sweepstakes by ‘Liking’ Mitchell 1 on Facebook and was randomly chosen as the grand prize winner. The sweepstakes ran May […]

  • Tax change to Take Place in Manitoba Canada

    Tax change to Take Place in Manitoba Canada Manitoba’s provincial sales tax rate will increase from 7% to 8% from July 1, 2013, for a 10-year period ending June 30, 2023. Click here to read the official Information Bulletin. All businesses are responsible to make certain they collect the proper amount of sales tax for […]

  • Customizing Your Manager SE Information Display With Users (Profiles)

    Customizing Your Manager SE Information Display With Users (Profiles) We know from experience that shop management software users have different ideas of what information should appear on the screen and how it should be organized. It’s critically important to be able to look at a Work In Progress screen and find answers quickly. Our Manager […]

  • Mitchell 1 Shop Management Workshop Coming July 18-20

    Second Shop Management Software Users Workshop of 2013 Scheduled for July 18-20, Minneapolis, MN A shop management software program provides the foundation for daily business workflow and reporting processes. The key to success is knowing how to use the system to its full potential to increase shop efficiency. Since 2005, Mitchell 1 has been presenting […]

  • A Training Oasis in the Blooming Desert

    A Training Oasis in the Blooming Desert Scottsdale, AZ was the perfect locale to launch our first Shop Management Workshop event of 2013. The city provides a balance of modern luxury and old world charm, all wrapped up in some of the prettiest scenery ever to grace a postcard. We welcomed everybody at our usual […]

  • Introducing the Manager SE-ProDemand Interface

    Introducing the Manager SE-ProDemand Interface Since the latest release of Manager/Manager Plus SE™ (6.4e) provides — for the first time! — an interface to our ProDemand™ reference repair information, this would be a good time to tell you more about it and the benefits of having these two resources integrated. The Repair Information icon (above) […]

  • Mitchell 1 Shop Management Workshop Coming May 2-4

    First Shop Management Software Users Workshop of 2013 Scheduled for May 2-4 in Scottsdale, AZ A shop management software program provides the foundation for daily business workflow and reporting processes. The key to success is knowing how to use the system to its full potential to increase shop efficiency. Since 2005, Mitchell 1 has been presenting Shop […]