• Guided Component Testing Process

    Mike Alberry of Mitchell 1 and Motor Age InterviewThere are multiple ways a technician can approach an auto repair problem, and it varies by the issue. This is why it’s important to create a solid diagnostic process that can be implemented across the board to ensure that problems can be solved in a reasonable amount of time and accurately.

  • Where to Find ECM Connector Views

    Where to Find ECM (Electronic Control Module) Connector Views In my role as the ProDemand Trainer, I have the chance to talk to many new customers to help them get up and running smoothly with ProDemand. Lately, one of the questions I’ve heard frequently is, “How do I find the connector end views for the ECM in ProDemand?”  To answer […]