• These Customers Made Our Day

    These Customers Made Our Day! Mitchell 1 recently had a special visit from some VIPs. Tom and Pam Ivey from Tysons Auto Specialties in Vienna, Virginia stopped in to meet their SocialCRM agent, Shoshana Elias, and take a tour of our headquarters facility in Poway, California. The Iveys have enjoyed the many marketing services of SocialCRM […]

  • 6 Steps to Make Your Customer Reviews More Visible on Facebook

    6 Steps to Make Your Customer Reviews More Visible on Facebook With Facebook’s recent update to the business page platform, apps or links that once were prominent now fall to the sidelines. This may hinder the impact of your social marketing efforts! This definitely affects SocialCRM customers – Facebook’s new review options may have pushed […]

  • And the “Big Payback” Winner for May Is…

    And the “Big Payback” Sweepstakes Winner for May Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for May is J AND E AUTOMOTIVE of Nashville, TN. They’ve won a free month of their SocialCRM subscription! Congratulations, Gerald Marshall! Gerald and his team were entered into the sweepstakes automatically by adding their SureCritic badge to their […]

  • And the "Big Payback" Winner for May Is…

    And the “Big Payback” Sweepstakes Winner for May Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for May is J AND E AUTOMOTIVE of Nashville, TN. They’ve won a free month of their SocialCRM subscription! Congratulations, Gerald Marshall! Gerald and his team were entered into the sweepstakes automatically by adding their SureCritic badge to their […]

  • How to Rescore Low Customer Reviews

    How to Rescore Low Customer Reviews Business reviews play an important role in the decision-making process when a potential consumer is searching for anything. Whether it’s watching a movie or going out to eat, the first thing consumers do today is take out their smart phones and search for the reviews of their choice and similar choices […]

  • The Problem with Fake Ratings and Reviews

    The Problem with Fake Ratings and Reviews       Our SocialCRM customers consistently tell us that one of the most valuable features of the product is our Consumer Review service provided through SureCritic.com. They mention reasons such “reviews are great word-of-mouth marketing” and that reviews “provide great Internet visibility for my business.” And although […]

  • Is Your Website Promoting Your Competition?

    This may sound like a silly question, but this could be happening to you. It’s all about Brand SEO. What does this have to do with you? Everything, if you value your online reputation. We recently blogged about the importance of Brand SEO — the image that your company presents to the public and the relevance […]

  • Get Ready for “The Big Payback” Sweepstakes

    Get Ready for “The Big Payback” Sweepstakes! Add a Customer Review Badge and Increase Search Engine Visibility If you’ve been thinking about bringing more attention to your customer reviews by adding the SureCritic badge or widget to your website, our “Big Payback” sweepstakes is an added incentive to take the next step. The grand prize […]

  • 5 Tips to Maximize the SocialCRM Experience

    5 Tips to Get the Most Out of Your SocialCRM Experience As we start the New Year, it’s a good time to share some tips to help our SocialCRM clients make the most of their program to continue to retain and attract customers and build business in 2014  — and beyond. 1. Be Engaged SocialCRM […]

  • New SocialCRM Features Help Drive Business to Your Shop

    New SocialCRM Features Help Drive Business to Your Shop The latest SocialCRM release in October continued to build on the already full-featured product by adding such items as Affiliate Logos and Scheduled Appointment Reminders taken for appointments in the shop management calendar — all designed to help bring new and returning customers to your shop.  Affiliate Logos – […]