Building Relationships with Your Auto Repair Shop Customers
A collection of tips from Mitchell 1 to help you build strong relationships with your customers.
Tag Archives: customer reviews
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UPDATED: Featured SocialCRM FAQ – Google Reviews
The Featured SocialCRM FAQ series shares questions that our SocialCRM support agents receive quite often from shop owners and managers. This time we answer: How does SocialCRM w/LocalSearch help me generate Google Reviews? -
SocialCRM Reviews and Google’s Knowledge Graph
You want your consumer reviews to help tell your auto repair shop’s story and help drive new business, right? Here’s how the Google Knowledge Graph helps you. -
How to Promote Your Consumer Reviews
If you don’t have a reliable strategy for generating, capturing and sharing verified customer reviews, you could be losing business to your auto repair shop’s competitors. -
Should Your Shop Advertise with Yelp?
The Mitchell 1 SocialCRM team often gets the “Yelp question” from our automotive repair shop customers: Should I advertise with Yelp? This blog post will help you answer that question. -
How Important are Consumer Reviews?
Consumer reviews have become vital to maintaining a positive online reputation, and are an essential component of success for any business that wants to remain competitive. -
Do You REALLY Need to Respond to Your Positive Reviews?
Yes, you do. It’s one of the most important ways you can connect with your current customers and also bring new customers to your business. -
Use Your SureCritic “About Us” Page to Differentiate Your Shop
Your SureCritic “About Us” page in the SureCritic dashboard is another great opportunity to make your shop stand out from the crowd. -
How To Give Your Coupons More Visibility
Sharing your coupons on your Business Review Page is a great way to get the word out about your business and bring in new customers. -
Why Customers Give Shops Bad Reviews
There are some fundamental business principles essential to retaining customers in the automotive service industry – and most repair shops know exactly what they are.