• SureTrack Community Fix: The Key is the Key

    Mitchell 1 SureTrack Real Fix LogoHaving a new issue pop up right when your custom comes to pick up their car can be frustrating and embarrassing. But sometimes there is no way you would have known. SureTrack community member bmaples had a BMW X3 SUV that they had repaired the blower on and parked it outside for the customer to pick up. But when they did, the key didn’t work. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Can’t Lock That VW

    Mitchell 1 SureTrack Real Fix LogoA car that can’t be locked is a security issue for the owner. Usually this comes down to a switch or a module problem but not always. SureTrack community member griffsautoservice had a Volkswagen Jetta that couldn’t be locked with the keys or the fobs. It was a head scratching problem for them but they finally figured it out. The fix is documented below.

  • SureTrack Community Fix: Rattle When You Roll

    Mitchell 1 SureTrack Real Fix LogoNoises are bad. Intermittent noises are worse. Intermittent noises that only happen when you’re driving are horrible to diagnose. SureTrack community member 1Quick6 had a 2015 RAM 1500 pickup in the shop that had a rattling noise that could only be heard at certain times while driving. They posed the question to the community, and with the help of fellow community members, they were able to resolve the issue.

  • SureTrack Community Fix: Reverse Air

    Mitchell 1 SureTrack Real Fix LogoIt’s always frustrating when you replace a part and the new one doesn’t work as it should. SureTrack community member bmaples had a BMW X3 SUV in the shop where they replaced a bad HVAC blower and now it only had a little bit of air coming out of the vents. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Underfloor Module Corrosion

    Mitchell 1 SureTrack Real Fix LogoEveryone knows that moisture infiltrating electrical components is a bad thing. So why do manufacturers continue to put them in vulnerable locations? SureTrack community member markbritt had a Chevrolet Silverado in the shop where an airbag module under the carpet was corroded causing issues and once replaced, they couldn’t get the truck to start. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Constant Wipers

    Mitchell 1 SureTrack Real Fix LogoHaving windshield wipers when it rains is essential but if your wipers never turn off, that can be a real problem. SureTrack community member 1mrstit had a Buick Regal in the shop where the wipers that wouldn’t shut off. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: No Start Audi

    Mitchell 1 SureTrack Real Fix LogoBuying a 20 year old car has its risks so it’s wise to have them inspected first. If you don’t you may be surprised by immediate problems. SureTrack community member patriot tech had a 2001 Audi A4 in the shop that wouldn’t start and the new owners knew nothing about the car. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: BMW on the Blink

    Mitchell 1 SureTrack Real Fix LogoWhen you have a blinking warning light but no symptoms or codes, and usual testing doesn’t find the cause, what do you do? SureTrack community member MIKEMCCOYS had a BMW 325Ci with a blinking ABS light but no codes and the ABS working. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Hi-Ho Silverado

    Mitchell 1 SureTrack Real Fix LogoWhen you ride a horse, your “throttle control” is pretty simple either using the reins or your heels. Throttle control on vehicles used to be simple as well, a cable or linkage attached to the foot pedal on one end and the carburetor or throttle body on the other. But now we have throttle controls that are electronic and not physically connected to the engine. This can make it more complicated to diagnose a throttle control issue. Follow this Real Fix to see how a code P1516 on a Chevrolet Silverado was diagnosed and the problem corrected.

  • SureTrack Community Fix: Windows on the Frontier

    Mitchell 1 SureTrack Real Fix LogoElectrical issues be a challenge at times, even on a relatively simple system. When you introduce control modules into the mix it can get even more complicated. SureTrack community member tchrono had a Nissan Frontier pickup in the shop with power windows that didn’t work. After testing on their own they were stumped. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.