• 5 Tips to Spend Less Time Diagnosing

    Stopwatch-TimeIsMoney_featuredWhen a customer brings a car in, you want to diagnose it as quickly as possible so that you can get straight to repairing the vehicle. Here are five tips to help you cut down on your diagnosis time.

  • SureTrack Featured FAQ: How Do I Know When Someone Has Replied to My Question?

    SureTrack Featured FAQ: How Do I Know When Someone Has Replied to My Question? SureTrack Featured FAQs provide “bite-sized” portions of information to help you make full use of the many features inside the product, including exclusive SureTrack tools and real-world insights from professional technicians. Whether you’re just getting started or have been using the […]

  • Addition of 700,000 Waveform and Parameter Identification (PID) Graphs

    Addition of 700,000 Waveform and Parameter Identification (PID) Graphs We’ve expanded our industry-leading coverage of waveform and PID graphs to now total over 750,000 graphs. The waveform and PID graphs provide known-good or known-bad comparative waveforms to aid technicians as they troubleshoot a code or symptom with a diagnostic scan tool, such as a Snap-on […]

  • Get Started in SureTrack with the FAQs

    NOTE: The SureTrack Community FAQs have been updated to go with the newest version of the product. Click here for an updated blog post about the FAQs. SureTrack, an experience-based repair information resource, was designed with an interactive community to connect automotive technicians so they can help each other out of tough repair situations. If […]

  • RTMCs + New Year = SUCCESS in 2015!

    Recurring Target Market Campaigns + New Year = SUCCESS in 2015! If you’re asking yourself, what’s a Recurring Target Market Campaign (RTMC)? Or how can I find out more about Recurring Target Market Campaigns, you’re on the right track and definitely asking the right questions to help ensure success for the New Year. RTMCs are […]

  • Best of the Blog – 2014 ProDemand Updates

    Best of the Blog – 2014 ProDemand  Updates Reflecting back on the ProDemand blog posts of 2014, it struck me how busy the software and editorial development teams at Mitchell1 were during the year, improving ProDemand to deliver more features and content to our subscribers. Here’s a summary of the many major improvements to ProDemand […]

  • Using the SureTrack Tab in ProDemand

    Using the SureTrack Tab in ProDemand As you are using ProDemand, you may have noticed the SureTrack tab that populates after completing a 1Search for your selected vehicle. If you’ve been hesitant to click on the tab, you shouldn’t be – SureTrack offers valuable real-world content to help you diagnose even the most difficult codes and symptoms. SureTrack […]

  • More Expert-based Content Added to ProDemand

    Important Update: More Expert-based Content Added to ProDemand We’re continuously adding new features and data to our software solutions in order to bring you more value. Our ProDemand team has been especially busy this year, with a focus on improving our expert-based SureTrack information to deliver real-world insights along with our OEM information. Below is […]

  • A Quick Look Inside ProDemand

    A Quick Look Inside ProDemand When you get a new electronic device, do you read the manual first, or just start using it? I know that I, for one, always start using it right way, without reading the manual. In fact, I only read the manual if I get stuck and can’t figure out how […]