• SureTrack Real Fix: Get a Grip

    Mitchell 1 SureTrack Real Fix LogoRemember when you pulled a lever, or stepped on a pedal to set the parking brake? Electronic parking brakes have proliferated through the automotive industry introducing another system to diagnose. SureTrack community member HHBA1 had a Mazda CX-5 that was setting parking brake codes and they were going down the path of replacing the module. They posed the question to the community, and with the help of fellow community member Markbob, and others, they were able to resolve the issue quickly.

  • How to set up VMRS codes in TruckSeries

    Being able to use these industry standard codes in your quotes to match service operations to parts is a game changer in TruckSeries. Unfortunately, because it requires to be activated in your shop settings, some may not even know it is a feature. Learn how to set up this feature in TruckSeries in this blog.

  • SureTrack Real Fix: Cranky Caddy

    Mitchell 1 SureTrack Real Fix LogoTechnicians love a mystery, or maybe not, when it involves wiring issues in a customer’s vehicle. SureTrack community member Freyson had a Cadillac DTS in their shop where the starter burned out because it wouldn’t stop cranking. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • Using the SureTrack Tab in ProDemand

    Using the SureTrack Tab in ProDemand As you are using ProDemand, you may have noticed the SureTrack tab that populates after completing a 1Search for your selected vehicle. If you’ve been hesitant to click on the tab, you shouldn’t be – SureTrack offers valuable real-world content to help you diagnose even the most difficult codes and symptoms. SureTrack […]

  • Introducing the Manager SE-ProDemand Interface

    Introducing the Manager SE-ProDemand Interface Since the latest release of Manager/Manager Plus SE™ (6.4e) provides — for the first time! — an interface to our ProDemand™ reference repair information, this would be a good time to tell you more about it and the benefits of having these two resources integrated. The Repair Information icon (above) […]