Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series…here is part 1!
When your shop receives a positive or even negative comment you might be anxious at first. “What should I say?” There are only so many ways you can say ‘Thank You’ or ‘Sorry you feel that way’. Do I say the same thing every time? Can I just copy/paste a message? How long should my responses be if I do respond? Fear not, as Mitchell 1 and the SocialCRM is here to help you with a detailed explanation on strategies you can use when you come across those reviews here.
Just because a customer visits your shop more than once doesn’t necessarily mean they’re truly “loyal.” Tough words for any shop owner to hear indeed. In general marketing terms, most customers are “Predisposed Customers,” meaning they are predisposed to return based on the outcome of a previous visit. Learn how with the help of Mitchell 1’s award winning Social CRM auto repair marketing software can help keep your customers as loyal as can be with 3 key steps!
The “Meet Your Team Member” feature provides an inside look at the SocialCRM auto shop marketing service from the perspective of one of our product experts. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing strategies to gain competitive advantage in their market. This time we had the opportunity to sit down with Victor Michael, one of our web designers for SocialCRM and LocalSearch, to obtain his thoughts and tips to boost a shop’s internet presence with their website.
Simply put, call tracking is a way for your shop to receive important information to help you grow and market your business. It’s a valuable part of your overall auto shop marketing strategy. Read the blog post to learn more…
With so many ways to communicate with your customers—phone calls, paid ads, text messages, email and much more—it might surprise you to know there is another method of communication that can be very effective in helping you engage with your customers.
The SocialCRM automotive digital marketing service is powerful tools helping automotive repair shop owners establish better relationships with their customers. With the use of automated emails & text message, shops can notify vehicle owners of their upcoming services and more!
We understand that it can be difficult to tell if your business is growing after you’ve begun a Pay-Per-Click (PPC) Google Ads online advertising campaign. You ask yourself where the phone calls are coming from, is my website traffic on the rise, are people seeing my ads and more? Luckily the SocialCRM auto repair marketing team has put everything you need to successfully market your auto repair shop into your reporting dashboard!
If you’re attending the Automotive Aftermarket Products Expo (AAPEX), Nov. 5-7, 2019 in Las Vegas, Nevada, make sure your plans include a visit to the Mitchell 1 booth # 2471 to see the latest product enhancements and learn how the Mitchell 1 solutions work together for total shop efficiency.
A collection of 5 best practices to incorporate in your day-to-day process to help your shop achieve ongoing marketing success with your SocialCRM program.