SureTrack Featured FAQ: What is My Profile?

SureTrack Featured FAQ: What is My Profile?

SureTrack Featured FAQs provide “bite-sized” portions of information to help you make full use of the many features inside the product, including exclusive SureTrack tools and real-world insights from professional technicians. Whether you’re just getting started or have been using the resource for a while, you’ll find helpful tidbits here that you might not yet have discovered.

What is My Profile?

My Profile, on the Navigation Bar along the left side of the screen, opens your personal identification page. Information that you include here determines how you are presented to the community, and what type of information will be sent to you from the community. This is also where you would change your SureTrack password or email address and update your Authorization Key if needed.

Note: When changing your profile, be sure to fill out all of the required fields that are marked with a red asterisk.


What is the Vehicle Selection Preferences tab?

The Vehicle Selection tab on the My Profile page is used to set up a list of preferred vehicles. The preferred list allows you to limit the choices that display on the “Select Vehicle” list to specific years and/or makes. Clicking “Show All” during the “Select Vehicle” process opens the complete vehicle list. The selections also filter what you see on the Latest Questions and Latest Fixes lists.

Make your selections and then click the Update button at the bottom of the page to save the changes.


What are Expert Subscriptions?

The Expert Subscriptions tab allows you to share your knowledge by alerting you when there is a question related to an indicated area of your expertise. Select the “Expert Subscriptions” tab on the My Profile age to open a menu for identifying your areas of expertise. Your expert subscription can be limited to specific makes, models, years and/or engines. You will receive an email whenever a question is posted that is related to your area(s). Click the link in the email to be taken directly to the question. This lets you quickly respond to questions and build Leaderboard points.

Make your selections and then click the Update button at the bottom of the page to save the changes.


What is the Communication tab?

The Communication tab lets you manage your communication preferences. Here you can choose which email notifications you would like to receive from SureTrack along with how you follow topics and for how long.

About the Author

Nick Taylor

Nick Taylor is the SureTrack Community Administrator and a Senior Applications Specialist at Mitchell 1 with over 25 years of experience with electronic repair data systems. Nick previously worked in the automotive dismantling and engine rebuilding industries.