SureTrack Community Fix: Stop Your Whining

Real Fixes from Mitchell 1’s SureTrack® expert information resource are documented issues from actual shop repair orders and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is available at no additional cost in our ProDemand product.


Whining customers are one thing you might not be able to fix but a whining power steering system should be easy. SureTrack community member jacksonwhidbey had an Acura MDX in their shop that had a whining power steering pump. They replaced the pump but that didn’t fix it. They posed the question to the community, and with the help of fellow community member todawg and others, they were able to resolve the issue quickly.

The following Community Fix summarizes the interaction between members of the community that led to the solution.

Vehicle
2002 Acura MDX 3.5L

Title
Power steering whines, replaced reservoir hose.

Complaint
Customer complains that power steering whines.

Diagnostic Steps Performed/Parts Replaced
Checked vehicle and confirmed that power steering is whining. Checked fluid level and it is not low. No leaks found in system. Replaced power steering pump with aftermarket unit but still whines. Signs of bubbles in reservoir.

Best Answer from Community Member todawg
Replace the line from the reservoir to the pump. If they get hard they won’t leak fluid but the will suck air. Very common problem on Honda’s.

Cause
Line from reservoir to pump sucking air.

Correction
Replaced line from reservoir to pump, ran until air in fluid disipated. No more whining noise in steering.


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About the Author

Nick Taylor

Nick Taylor is the SureTrack Community Administrator and a Senior Applications Specialist at Mitchell 1 with over 25 years of experience with electronic repair data systems. Nick previously worked in the automotive dismantling and engine rebuilding industries.