SureTrack Community Fix: Stay Grounded

Real Fixes from Mitchell 1’s SureTrack® expert information resource are documented issues from actual shop repair orders and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is available at no additional cost in our ProDemand product.


Phantom problems, like doors locking and unlocking on their own, in a vehicle can be tough to diagnose. SureTrack community member dicksrepair had a Chevrolet Silverado in the shop that would lose power and the door locks would act up after a cold start. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

The following Community Fix summarizes the interaction between members of the community that led to the solution.

Vehicle
2004 Chevrolet Silverado 2500 HD 6.0L

Title
Throttle drops out, door locks cycle, added ground wire.

Complaint
Customer complains that when vehicle is driven cold, door locks will lock and unlock and throttle is unresponsive.

Diagnostic Steps Performed/Parts Replaced
Performed a cold start drive and after one mile door locks will lock and unlock, dash lights all come on, throttle goes to idle. This will happen on and off for about three minutes. Sometimes it will go into reduced power, sometimes it doesn’t. Have checked all grounds and all ok. Checked all wires and found no breaks. Throttle body has been replaced, ECM was replaced as well as throttle control module. When it acts up you can see a 12 volt spike on the data link wires from throttle control to PCM. Removed all modules from class 2 data link and still acts up when cold. After it warms up it runs great but let it sit over night and it does it again. Any idea what is spiking my data link to throttle control module? All other modules are on another data line.

Best Answer from Community Member ericsautomotive
Double check the grounds at the right and left rear of the engine.

Cause
After re-checking all grounds I hooked up the lab scope up to the PCM, BCM, and throttle control module grounds at the modules. When the truck acted up I got a voltage spike on the PCM ground. Ground g103 was good so I added ground from body to PCM and that fixed the problem.

Correction
Added ground wire from body to PCM, vehicle no longer acts up.


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About the Author

Nick Taylor

Nick Taylor is the SureTrack Community Administrator and a Senior Applications Specialist at Mitchell 1 with over 25 years of experience with electronic repair data systems. Nick previously worked in the automotive dismantling and engine rebuilding industries.