Shop Connection Blog

There are multiple ways a technician can approach an auto repair problem, and it varies by the issue. This is why it’s important to create a solid diagnostic process that can be implemented across the board to ensure that problems can be solved in a reasonable amount of time and accurately.

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Without any information beyond the client’s description of the problem, it can take some time to diagnose the root cause, and identify the components to replace to solve the issue.
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Let’s take a look at the service maintenance of tires for dual wheels and tandem axles. No, this is not about starting with a fresh set of brand new tires.

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With so many ways to reach your customers, is email even worth it anymore? Absolutely! Here are a couple of stats that will leave you awestruck.

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Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures...
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Did you know TSBs could be your golden ticket to a quick fix? As a technician, you probably know a bit about TSBs, but there may be more to the story than you might expect.

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Another way Manager SE & SocialCRM work well together is by automating state inspection reminders. Not every state requires vehicles to be inspected on a regular basis, but if yours does, then, SocialCRM can make it easy to remind your customers.

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