New SocialCRM Features Help Drive Business to Your Shop

New SocialCRM Features Help Drive Business to Your Shop

The latest SocialCRM release in October continued to build on the already full-featured product by adding such items as Affiliate Logos and Scheduled Appointment Reminders taken for appointments in the shop management calendar — all designed to help bring new and returning customers to your shop. 

Affiliate Logos – Ask your Support Agent to help you add the ones you need


 Appointment Reminder Emails  – From Your Shop Management Program’s Calendar – Help to Prevent No-Shows!

  • Five Days in Advance
  • Morning of the Appointment



Coupons – Up to Five Coupons on All Communications


New Filter – Indentify and Send Targeted Email Promotions to Customers in Which You’ve Entered a Service Recommendation in Your Shop Management Software


Service Recommendation Text: Add the Service Recommendation Text That You’ve Written in Your Shop Management Software to Promotions and Thank You’s

Customer Reviews – If the Consumer Shares Their Postitive Review the Social Media Icon Will Be Presented.



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About the Author

Brian Warfield

Brian Warfield is a Senior Product Manager for the Mitchell 1 SocialCRM product line. He has been in the automotive software business for over 20 years and has earned a degree in Marketing from the University of Cincinnati Business College.