What is the Plate-to-VIN feature?
Making decisions based on inaccurate Vehicle Identification Number (VIN) information can cost you money. Mitchell 1’s Plate-to-VIN feature provides precise vehicle descriptions while eliminating the labor involved with manual VIN verification. ProDemand® can now quickly identify the vehicle being worked on by simply entering the license plate number and state. This feature speeds up vehicle identification by reducing the number of characters to enter and greatly improves accuracy.
Here’s how it works.
Some Common Q&As
A Manager SE and ProDemand use the same service. Entering the same license plate in either product will yield the same results.
A Plate-to-VIN information is dependent on each state’s motor vehicle agency to update the data. Some states are very quick to update information — in as little as two days — while others may take a bit longer.
A The Plate-to-VIN service reports the full VIN (see below about the NY and PA exception). On occasion, ProDemand may ask for more qualifying information about the vehicle when the VIN is decoded. This is because the OEM does not share their “serial number” information. The serial number is the last 6 digits of the VIN and is used by the OEM to track the vehicle and some specific options. When the first 11 digits of the VIN do not decode enough information to identify the vehicle, ProDemand will ask additional questions.
A Both Pennsylvania and New York observe privacy laws that prevent our Plate-to-VIN service from receiving the complete VIN. ProDemand instead gives a partial VIN, everything except the serial number portion, to decode the vehicle.
A No. When using the Mitchell 1 Plate-to-VIN, or VIN decoder, your information is NOT shared with CARFAX.
A If you have a special character, ignore the special character when entering the license plate. For example, let’s say this vehicle pulls into your shop with the following license plate: I(heart)CARS. The heart is a special character, and in this case, we’d follow the rule and ignore it. So you would just type in “ICARS.”
