Latest ProDemand Update: 1Search Improvements and Reset Procedures in Quick Links

A number of features associated with 1Search have been improved for easier navigation in ProDemand, including:

Improved OEM search results: Through advanced data analysis, 1Search now returns results with pinpoint accuracy to save time on lookups. For example, a “rear brake caliper” lookup in 1Search now returns three precise, highly-relevant results, with “brake caliper” being the first result, compared to more than 100 results returned previously.

Greater visibility of SureTrack Real Fix results: After performing a 1Search, SureTrack Real Fixes will always be shown on the screen. The 12 most relevant OEM results are displayed, with a “more” link to expand the list, so you get the best matches first with the option to do further research if needed.

Automatic Estimate Guide Search: After performing a 1Search, when you navigate to the Estimate Guide Module, your 1Search term will be automatically entered into the Estimate Guide and searched, keeping you on the page showing that component. This change saves you time by eliminating the need to re-enter the same search term in two different modules.


Reset Procedures added to Quick Links: Reset Procedures are now available in the Quick Links bar, providing a shortcut directly to the maintenance indicator and tire pressure monitor reset procedures for every vehicle.

Vehicle Reference Module renamed Service Manual: Our Vehicle Reference Module has been renamed Service Manual to more accurately describe its function. You’ll see this new name in the Module list and on the Quick Links bar. The Service Manual provides a drill-down method to find your information, similar to reading a printed shop manual.


Setting for Distance: ProDemand now has a “Distance Unit” setting in “Tools – Shop Settings,” under the “Rates & Taxes” tab, allowing you to set either miles or kilometers as the default distance unit. When kilometers are the default setting, the odometer selection will be automatically set to kilometers and Maintenance Service Intervals in both the Maintenance and Estimate Guide Modules will be shown in kilometers.

About the Author

Gary Hixson

Gary Hixson is a Sr. Market Manager at Mitchell 1, and is responsible for product and market management of the Repair Information product line. Most recently he managed the release of ProDemand™, the industry-leading repair, diagnostic and maintenance information system.