• SureTrack Community Fix: Locking up Kia

    Mitchell 1 SureTrack Real Fix LogoHow many parts can you replace trying to resolve a problem? How about all of them and it still doesn’t work. SureTrack community member bender24 had a 2001 Kia in the shop that had the right front brake locking up and replacing all the brake parts didn’t resolve it. They posed the question to the community, and with the help of fellow community member mistadave and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: That’s a Stretch

    Mitchell 1 SureTrack Real Fix LogoSometimes you get a customer who does not want to spend the money to properly diagnose a problem. SureTrack community member EddRSmith had a 2007 Chevrolet Colorado in the shop that had a code P0017 and they came to SureTrack to look for what the most common cause would be. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • Forgot Your Password? No Problem!

    Do you have about a million passwords floating around in your head? If you’ve forgotten your password — or need to reset your password — to access ProDemand or TruckSeries repair information software, it’s quick and easy! Just follow these steps…

  • Don’t Overlook Those Grounds!

    Ground Point LocationIf you assume the ground connections are correct and in good condition in your truck, you may go down the wrong path. The end result could be unnecessary parts replacement and troubleshooting time, all because a simple ground cable was incorrectly routed and tightened.

  • SureTrack Community Fix: Chattering Pathfinder

    Mitchell 1 SureTrack Real Fix LogoTransmissions are precision machinery that do not like contamination in their fluid. Even a small amount of contamination will cause issues. SureTrack community member Nhaugen had a 2005 Nissan Pathfinder in the shop where the transmission would chatter at highway speeds. They posed the question to the community, and with the help of fellow community member trannyman1 and others, they were able to resolve the issue quickly.