Here Comes our First Shop Management Workshop of 2016!


San Diego skyline and waterfront

We’re very excited that our first shop management workshop of 2016 is coming back to San Diego! Not only because this is a beautiful city with fantastic weather, restaurants and attractions. Since Mitchell 1 headquarters is just a few miles away from downtown, attendees can expect an extra special welcome from additional product experts and staff who will be on hand during the event.

The workshop will be held May 12-14, starting with an evening reception before two big days of learning fun. This training focuses on best practices and will guide you through all levels of functionality of the Manager™ SE shop management software. It’s a great opportunity to see the newest features in SE 7.0 version in action. We incorporate previous versions into our discussions as well, so that users understand the value in upgrading (there is no charge for these upgrades for current users). The group training experience is geared to users with intermediate to advanced level expertise with the software.

Topics include program setup, inventory, reporting, scheduling, advanced transactions and aftermarket cataloging. Senior product manager John Dwulet and I will be your instructors; together we have 40 years of experience. We believe that this comprehensive training will streamline your shop workflow and improve your business performance by using more features included in Manager SE. Increasing efficiency and profitability is the name of the game.


Class is in session!

We’re particularly excited to be demonstrating the new SE 7.0 Scheduler feature for the first time at a workshop. We’ve completely overhauled the scheduling feature set to give you much more control and flexibility. The increased visibility makes it easier to scale your daily workload more realistically; this improves your workflow by maximizing available resources, including technicians, bays and specialty equipment.

A segment led by Mitchell 1 product managers will give you great ideas for getting the most value from the integrated repair information source, ProDemand®. And you’ll get a firsthand look at the SocialCRM shop marketing service during a relaxed evening reception. An informal product expo held between sessions will provide an opportunity for you to learn more and “test drive” other related products such as Mobile Manager Pro, ProPack and X-Charge.

A practice lab equipped with computers and staffed by product specialists will be available throughout the event so you can practice and apply the skills you’re learning in the training sessions.

Solamar Hotel

Hotel Solamar

The venue is the Hotel Solamar, located right downtown in the bustling East Village district of San Diego. For all the workshop details and to register, visit the Management Workshop website. The workshops fill up fast, so early registration is encouraged.

We hope to see you in San Diego – and feel free to extend your visit and experience all that our city has to offer!


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About the Author

Tim McDonnell

Tim McDonnell first joined Mitchell 1 in 1985 and is a senior product marketing manager for Manager SE. He has experience with various Mitchell 1 products and is the company’s primary media developer for product training assets and a subject matter expert in shop management software and other Mitchell 1 products. He also served as the Vice-Chair of the AMI Board of Trustees from 2009-2015. He is also the “voice of Mitchell 1” – you’ll hear him on the recorded message when you call the Mitchell 1 office.