Get Started in SureTrack with the FAQs

NOTE: The SureTrack Community FAQs have been updated to go with the newest version of the product. Click here for an updated blog post about the FAQs.

SureTrack, an experience-based repair information resource, was designed with an interactive community to connect automotive technicians so they can help each other out of tough repair situations. If you’re a new SureTrack user, or even a seasoned one, a good place to start is with the SureTrack Frequently Asked Questions (FAQ) page. This page has answers to the most-asked questions about how the system works. It includes many topics about SureTrack as listed below. Click on a topic to view that section of the FAQ page.

You can also find a link to the FAQs in the SureTrack site near the bottom of every page. There is an additional link on the Support page, which also includes information on how to contact us for help.

The SureTrack FAQ page is continually being updated and added to when new frequent questions come up. If you have a suggestion for a topic or need help with using SureTrack, please click the Support button in the main menu on the left side of SureTrack to submit your feedback.

About the Author

Nick Taylor

Nick Taylor is the SureTrack Community Administrator and a Senior Applications Specialist at Mitchell 1 with over 25 years of experience with electronic repair data systems. Nick previously worked in the automotive dismantling and engine rebuilding industries.