Build Your Shop Management Skills in Sunny Scottsdale

Build Your Shop Management Skills in Sunny Scottsdale

We’re pleased to let you know that the first Shop Management Workshop for 2015 will be held in beautiful, sunny Scottsdale AZ on April 30 – May 2. The venue is the Scottsdale Plaza Resort, which describes itself as “an oasis of tranquility” with “warm desert breezes and views of Camelback Mountain in the distance.” For anyone on the East Coast or in the Midwest, that has to sound mighty good right about now.

Don’t you wish you were here?

In addition to enjoying a desert retreat, you’ll get a comprehensive two-day training session on the functionality of Mitchell 1 Manager™ SE 6.5 system led by John Dwulet, senior product manager, and me, your humble training manager. Together, we offer 38 years of Manager product expertise. Topics include program flow, setup values, inventory, reporting, tips, best practices and advanced transactions as well as parts catalog integration. Increasing confidence, efficiency and profitability is the name of the game. Attendees will also have a chance to practice the skills they are learning in the classroom in a hands-on computer lab staffed with product experts from Mitchell 1 headquarters.

While the primary mission of the workshop is to thoroughly review Manager SE and give you new ideas and an improved set of skills to take back to your shop, you’ll also learn how Mitchell 1’s SocialCRM shop marketing service integrates with Manager SE to help you with reputation marketing, social media and customer reviews. We’ll host a relaxed evening reception where you can hear about and understand new marketing concepts and how to capitalize on your shop management data to further grow your businesses. There is also a special session demonstrating how the powerful integration of ProDemand repair information software with Manager SE can help streamline estimates and repairs.

Information about other related products such as ProPack and X-Charge will be available from experts who will demonstrate the features and answer questions. On the afternoon of Day 2 you’ll also have the opportunity to learn more about how ProDemand with SureTrack are providing technicians with both OEM information and expert technician real fixes.

If you’re an experienced Manager user, the workshop will provide comprehensive training that increases the value of your software investment. If you’re more of a beginner (using the product for at least 6 months), you’ll be amazed at how many workflow ideas you’ll take home to run your business more efficiently. The interaction between attendees sharing methods and tips, plus the new friendships everyone takes home, is priceless. We hope to see you in Scottsdale!

For additional information, click to visit the Shop Management Workshop website.


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About the Author

Tim McDonnell

Tim McDonnell first joined Mitchell 1 in 1985 and is a senior product marketing manager for Manager SE. He has experience with various Mitchell 1 products and is the company’s primary media developer for product training assets and a subject matter expert in shop management software and other Mitchell 1 products. He also served as the Vice-Chair of the AMI Board of Trustees from 2009-2015. He is also the “voice of Mitchell 1” – you’ll hear him on the recorded message when you call the Mitchell 1 office.