ShopConnection
Marketing programs such as Mitchell 1’s SocialCRM auto shop marketing software is hands down the industry’s best solution for customer communications. This easy-to-use program is integrated with your point-of-sales system, and allows your shop to send value-added messages that target specific services and needs of your individual customers
SocialCRM makes the world of Google Ads easy for repair shops. Our Google Ads Specialist shares tips on how Google Ads can help your business grow, with very little effort on your part. After all, you have other work to do, cars to fix and customers to service.
Running your repair shop keeps you busy nonstop it seems and the last thing on your mind is a to take a phone call that takes your focus away and onto another direction. But a quick 5-10 minute talk with one of our SocialCRM marketing experts could truly be the phone call you were looking for! Learn how in this blog.
Playing telephone tag can be frustrating for auto repair shops and customers alike, especially when it comes to scheduling appointments or soliciting feedback for vehicle repairs. But with modern technology, the solution today is literally in the palm of your hands. Learn 5 steps from our own Marketing Experts on how a simple text message is the perfect channel to guarantee a timely response.
Marketing can be tricky. It is an ever-evolving and dynamic practice that can make or possibly break a business. New technologies and methodologies are constantly developing and consumers change with these trends; including the way they interact with marketing communication methods. This past year, our SocialCRM auto shop marketing team has been busy blogging away and sharing their marketing wisdom to help your shop gain and retain more customers and ultimately boost sales. Here is a collection of the SocialCRM team’s blog posts from 2021.
Reducing customer no-shows should be a primary focus of every automotive aftermarket shop because it essentially robs the shop of effectively managing their schedule each day. Learn how with the help of SocialCRM, Mitchell 1 customers can help reduce those “no-shows” with these marketing expert tips.
Communicating with customers has never been easier – or more complex at the same time. But with new technologies, your shop can communicate clearly, more efficiently and well within the legal parameters. Our own Marcus Mackell, product marketing manager for SocialCRM recently spoke with MotorAge and dove into the way’s customer communication tactics have changed, and how communication will look in the future; including some guidelines and best practices for shops to follow and look for.
Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message.
Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message.