ShopConnection

  • Manager SE Tip: Find Your Customer by First Name

      Manager SE Tip: Find Your Customer by First Name On occasion, customers will tell tech support that if they could find a customer by first name, it would sure make it much easier to give them a personal greeting. Here’s a tip on how to search by first name.  As we know, the best […]

  • 5 Simple Steps to Keep Your Computer Humming

    5 Simple Steps to Keep Your Computer Humming (Part 2 of a series) Hopefully, Part 1 of this series convinced you of the importance of keeping your computer system clean and dust-free, so your Mitchell 1 management software (and everything else) will keep on humming. Ready to get started? Here are the simple step-by-step instructions: First, […]

  • Clean Up Your Act…. or at Least Your Computer

    Clean Up Your Act…. or at Least Your Computer (Part 1 of a series) Someone I know was complaining that his Windows system would crash unexpectedly all the time. It would run fine for a few hours, then crash. It didn’t matter what applications he was running. Two or three hours after booting up, it […]

  • A Clean Manager WIP Screen Means Better Focus On Today

    A Clean Manager WIP Screen Means Better Focus on Today Your Manager/Manager Plus Work-In-Progress (WIP) screen is much like the dashboard and windshield to stay on top of all your current shop business. It’s a great productivity boost to have a clear view of “the road” so that you can see how work is progressing […]

  • TIP: Part # Sales Lookup

    Part # Sales Lookup? Question from nickscarcare in the Mitchell 1/ShopKey Shop Management Discussion Board Question: I was wondering if I know a part number, but not whose vehicle I installed it in, is there a way I can just type in the part number and/or description and it will find that part?? I have […]