ShopConnection

  • Quickly Purge Those Aging Estimates You No Longer Need

    Quickly Purge Those Aging Estimates You No Longer Need Do you find yourself having to wade through estimates that are starting to get old and are now just clogging up the view your Manager SE Work-In-Progress (WIP) screen? You do NOT want to stop and open each one on the Order screen, then go to […]

  • Ever Left a Voice Message?

    Ever Left a Voice Message? Have you ever left a voice message on a customer’s home, work and cell phones and then waited, waited, and waited to hear back from them before you can finish the repair? I know, I know, this never happens at your shop, but it’s not surprising to know this is a […]

  • Tax change to Take Place in Manitoba Canada

    Tax change to Take Place in Manitoba Canada Manitoba’s provincial sales tax rate will increase from 7% to 8% from July 1, 2013, for a 10-year period ending June 30, 2023. Click here to read the official Information Bulletin. All businesses are responsible to make certain they collect the proper amount of sales tax for […]

  • Customizing Your Manager SE Information Display With Users (Profiles)

    Customizing Your Manager SE Information Display With Users (Profiles) We know from experience that shop management software users have different ideas of what information should appear on the screen and how it should be organized. It’s critically important to be able to look at a Work In Progress screen and find answers quickly. Our Manager […]

  • Manager SE Tip: Find Your Customer by First Name

      Manager SE Tip: Find Your Customer by First Name On occasion, customers will tell tech support that if they could find a customer by first name, it would sure make it much easier to give them a personal greeting. Here’s a tip on how to search by first name.  As we know, the best […]

  • 5 Simple Steps to Keep Your Computer Humming

    5 Simple Steps to Keep Your Computer Humming (Part 2 of a series) Hopefully, Part 1 of this series convinced you of the importance of keeping your computer system clean and dust-free, so your Mitchell 1 management software (and everything else) will keep on humming. Ready to get started? Here are the simple step-by-step instructions: First, […]

  • Clean Up Your Act…. or at Least Your Computer

    Clean Up Your Act…. or at Least Your Computer (Part 1 of a series) Someone I know was complaining that his Windows system would crash unexpectedly all the time. It would run fine for a few hours, then crash. It didn’t matter what applications he was running. Two or three hours after booting up, it […]

  • A Clean Manager WIP Screen Means Better Focus On Today

    A Clean Manager WIP Screen Means Better Focus on Today Your Manager/Manager Plus Work-In-Progress (WIP) screen is much like the dashboard and windshield to stay on top of all your current shop business. It’s a great productivity boost to have a clear view of “the road” so that you can see how work is progressing […]

  • TIP: Part # Sales Lookup

    Part # Sales Lookup? Question from nickscarcare in the Mitchell 1/ShopKey Shop Management Discussion Board Question: I was wondering if I know a part number, but not whose vehicle I installed it in, is there a way I can just type in the part number and/or description and it will find that part?? I have […]