ShopConnection

  • SureTrack Real Fix: Careful Disassembly

    Mitchell 1 SureTrack Real Fix LogoWhen following the factory procedures for repairs, be sure to read all the notes, cautions and warnings provide. It might save you some grief in the end. SureTrack community member cgorzsas had a Jeep Liberty in their shop that came in with ABS issues even after repeated attempts to repair it. They posed the question to the community, and with the help of fellow community member Skip and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: It’s all in the Intake

    Mitchell 1 SureTrack Real Fix LogoAfter replacing an engine twice in the same vehicle and still having strange mechanical and performance issues, you’d be pulling your hair out. SureTrack community member mdwoods1122 had a Chevrolet Equinox in their shop that came in with a blown engine. They replaced it twice and both times it wouldn’t run right and seemed like it was blown again. They posed the question to the community, and with the help of fellow community members ericsautomotive, Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Make the Switch

    Mitchell 1 SureTrack Real Fix LogoHere’s another fix for an intermittent no start. In this case it was easy to reproduce but hard to track down. SureTrack community member schoolhouse2021 had a Honda Accord in their shop that intermittently wouldn’t start accompanied by strange noises under the dash. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: No Pressure, No Start

    Mitchell 1 SureTrack Real Fix LogoIntermittent no-start issues will have a technician focusing on fuel and ignition systems, but it could be many other things. SureTrack community member CRC251 had a Dodge Nitro in their shop that had the wouldn’t always restart after driving. They posed the question to the community, and with the help of fellow community member southauto and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Slow Down Light

    Mitchell 1 SureTrack Real Fix LogoSometimes your best electrical issue diagnostic tool is the SureTrack Community. SureTrack community member ASC71241 had a Honda Accord in their shop that had the battery light coming on intermittently. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: That’s a Stretch

    Mitchell 1 SureTrack Real Fix LogoSometimes you may not have the special tools to repair a customer’s vehicle but one of the most useful special tools you do have available is the SureTrack Community. SureTrack community member Jeffytune had an Audi A4 Allroad in their shop that had a starting issue and also a code related to the timing system. They posed the question to the community, and with the help of fellow community member Kg1 and others, they were able to resolve the issue quickly.

  • Entering Mileage in ProDemand

    Keeping the odometer reading as accurate is possible and with the history of the vehicle helps prevent wasted time and headache. Learn how simple it is to enter the mileage for a vehicle and keep it available for quotes and maintenance modules here in this quick read blog.

  • SureTrack Real Fix: Return to Sender

    Mitchell 1 SureTrack Real Fix LogoHere’s another case of an intermittent condition that is frustrating a technician. Especially when it turns out to be a simple fix. SureTrack community member jaybeerepair had a Chevrolet S10 pickup in their shop that had a stalling condition when warm but they had a hard time tracking down the cause. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.