ShopConnection

  • Modernizing Our Call Centers for Better Customer Service

    Modernizing Our Call Centers for Better Customer Service We’re delighted to be able to serve our customers with a new state-of-the art phone system that has all kinds of cool bells and whistles to enable our client support agents to provide the best service and call experience possible. When buying a new cell phone, you […]

  • Mitchell 1 Wins Two PTEN Innovation Awards!

    Mitchell 1 Wins Two PTEN Innovation Awards! We were delighted to learn this week that Mitchell 1 has received two Innovation Awards for 2015 from Professional Tool & Equipment News (PTEN)!  The prestigious award is presented annually, to recognize tools that PTEN’s panel of independent judges view as the most innovative products introduced in the […]

  • SocialCRM Celebrates 10-Year Anniversary

    Happy Birthday to Mitchell 1 SocialCRM! After 10 years of success with helping auto repair businesses improve their marketing efforts while using our SocialCRM service, we would like to say a big Thank You to our customers and to everyone involved at Mitchell 1. Ten Years Ago … We Asked and You Told Us It […]

  • Thank You to Service Professionals!

    Saying Thanks for All You Do – Not Just on Thursdays! It’s time to wrap up our “Thank You Thursday” sweepstakes and once again express our gratitude to auto service professionals. In the spirit of National Auto Service Professionals Week in June (which we extended into July!), we expressed our appreciation to service professionals with […]

  • You Can Win $100 in our “Thank You Thursdays” Sweepstakes!

    You Can Win $100 in our “Thank You Thursdays” Sweepstakes! Our first “Thank You Thursdays” contest last November was so popular that we’ve brought it back just in time for National Automotive Service Professionals Week (NASPW), June 8-14. But because a week really isn’t long enough to show our appreciation for your dedication to the […]

  • CARS Show to Feature “Shop Management Unleashed”

    CARS Show to Feature Mitchell 1 Shop Management Training Session Shop Management Unleashed: Optimizing Repair Shop Efficiency with Mitchell 1’s Manager SE We’re excited to bring our popular shop management training to the CARS event! The “Shop Management Unleashed” session will be led by our own Tim McDonnell, Mitchell 1 National Training Manager, on Wednesday, […]

  • Pinewood Derby Racing Fever!

    Pinewood Derby Racing Fever! Racing fever hit Mitchell 1 on Thursday, May 21 with the second annual Pinewood Derby Day held at Mitchell 1 headquarters in Poway CA. We had over 42 cars competing; all designed by employees of Mitchell 1 and other Snap-on divisions in the U.S., Ireland and England. It was a great […]

  • Rev Up Your Knowledge!

    Rev Up Your Knowledge! Want some hands-on diagnostic and technical training — and a special discount, too? Schaeffler has extended an opportunity to Mitchell 1 customers to attend training in June in either Los Angeles or Toronto with a 15% discount off the $50 (USD) tuition. Schaeffler experts will provide detailed product and vehicle system […]