Mitchell 1 ShopConnection

Bringing Manager SE Training Right to Your Computer!

Shop Management Webinar Series Begins September 13, 2018

We are excited to introduce a new format for our popular Manager SE shop management software training that will make the information more accessible and convenient, allowing more users to participate.

Over the years, we’ve had many requests to make our Manager SE training workshop material available to a broader audience than we can accommodate in a traditional classroom setting. So, we’re delighted to be able to deliver the high-value content online, giving people who are unable to attend a live workshop the opportunity to benefit from the training.

The brand new Manager SE Shop Management Training Webinar Series offers six courses covering the most popular topics from the two-day workshop curriculum and is offered free of charge! The courses are led by Tim McDonnell, senior market manager for Mitchell 1’s management software solutions.

We invite you to read the course descriptions below and simply click the REGISTER buttons to sign up for the topics you’re interested in. Each webinar includes time for live Q&A, so bring your questions and come prepared to gain some valuable knowledge about your shop management system! Space in each session is limited, but recordings will be available afterward. NOTE: Once your registration is approved, you will receive an email (at the address you provided) with a link to join the meeting at the specified start time and the meeting password.

 

Here are the courses in the Webinar series:

Customizing Manager SE to Work the Way You Do

Thursday, September 13, 2018
4:00 pm  (Pacific)  |  1 hr 30 mins

This initial session is dedicated to the proposition that a properly configured shop management program creates a more productive and efficient workday. A number of system defaults and options will be discussed so that users like you can get closer to enjoying the workflow and results you seek. Confirm that you’re taking advantage of the many robust features that Manager™ SE offers. Once the 60 minute core subject has been completed, there will also be an optional Q&A segment to answer questions.

Click here to Play Recording

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Managing and Marketing Work Found – Selling with Recommendations & Revisions

Thursday, September 20, 2018
4:00 pm  (Pacific) |   1 hr 30 mins

Manager™ SE is capable of storing and reminding users of any outstanding additional work identified. Learn how to leverage Recommendations for upselling and marketing customers on needed vehicle repairs. Reminders keep you on top of outstanding work from previous customer visits. While Recommendations tell the repair story in customer language, Revisions provide workspace and storage for estimating each task once, and then selling in the future — allowing customers to budget repairs and building further loyalty to your shop. Once the 60 minute core subject has been completed, there will also be an optional Q&A segment to answer questions.

Click here to Play recording

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Mastering Advanced Manager SE Transactions: Canned Jobs, Part Kits and More

Thursday, September 27, 2018
4:00 pm  (Pacific)  | 1 hr 30 mins

While it’s certainly possible to manually add individual labor, part and sublet items to your estimates and repair orders, Manager™ SE comes alive when you engage the features that provide these desired results in less time. Multiple examples will be shown to address a number of shop counter scenarios you encounter. Part kits can be used to manage part decisions when multiple choices are involved. Once the 60 minute core subject has been completed, there will also be an optional Q&A segment to answer questions.

Click here to Play recording

 

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Manager SE Parts Strategy: Understanding Inventory, Purchase Orders & Parts Catalogs

Thursday, October 11, 2018
4:00 pm (Pacific)  |  1 hr 30 mins

Manager™ SE includes inventory functions that assist shops in selling and re-ordering popular parts they stock. Additionally, inventory reports provide valuable part sales insights, whether you actually stock the parts or not. Gain understanding of the automatic purchase orders generated when you order from aftermarket parts catalogs. Learn how manual purchase orders can be created for any vendors that do not have electronic parts ordering, ensuring you have a ‘paper trail’ for all purchases. Once the 60 minute core subject has been completed, there will also be an optional Q&A segment to answer questions.

Click here to Play recording

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Optimizing the Manager SE Scheduler & Appointment Editor

Thursday, October 18, 2018
4:00 pm  (Pacific)  |  1 hr 30 mins

The new Manager™ SE Scheduler brought many user-requested features to the program. This session is dedicated to making users aware of the various options and screen configurations possible, as well as some interesting tips and tricks along the way to provide workflow overview. Once the 60 minute core subject has been completed, there will also be an optional Q&A segment to answer questions.

Click here to Play recording

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What’s New in Manager SE thru 7.5

Thursday, October 25, 2018
4:00 pm  (Pacific)  |  1 hr 30 mins

Manager™ SE has undergone a number of significant feature upgrades, especially in the past two years. This session will cover those major enhancements and will also showcase some minor changes to demonstrate how they improve daily workflow. Once the 60 minute core subject has been completed, there will also be an optional Q&A segment to answer questions.

Click here to Play recording

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We hope you’ll join us for the webinars, and we’ll also continue to offer our live training in a classroom setting, with the next workshop scheduled for April 25-27, 2019 in Atlantic City, New Jersey.

 

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