Author Archives
The Featured SocialCRM FAQ series shares questions that our SocialCRM support agents receive quite often from shop owners and managers. This time we answer three questions: Do my SureCritic reviews show up on other sites and directories online? How do I share my reviews to my Google+ page or Facebook? Does SocialCRM offer postcards?
Turn a Service Recommendation into an Email Reminder Service recommendations play a vital role across all stages of the maintenance and repair cycle. From letting a consumer know about a specific service need, through the actual purchase decision, recommendations are vital to the success of any automotive shop. Shops that use the Mitchell 1 SocialCRM […]
How to Look Up a Customer Using Your Dynamic Dashboard SocialCRM recently introduced a brand new reporting dashboard to help shop owners access their consumers’ marketing results with a simple click of a button. Here’s a quick run-through on how to look up a consumer using the dashboard. 1. From your Manager SE system, click the […]
Meet Your Support Agent: Shoshana Elias The “Meet Your Support Agent” feature provides an inside look at the SocialCRM shop marketing service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their […]
Did You Survive ‘Mobilegeddon’ – Google’s New Search Ranking? Have you been hearing all the hype about Google “Mobilegeddon”? It’s all over the news and social media. On April 21, Google introduced a new algorithm that favors searches to businesses that have mobile-optimized websites. Businesses with websites that are not yet mobile-friendly get punished in […]
Get Your Business on Facebook Over the years, Facebook has become an increasingly important tool for businesses, including auto repair shops. Facebook allows businesses to communicate and engage with their consumers, find new consumers, and promote their products. Getting started on creating a business Facebook page is often the hardest part. There are lots of […]
Meet Your Support Agent: Keri Winslow The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. In an interview format, they share expertise, insights and best practices to help auto repair shops use digital marketing & social media strategies to gain competitive advantage in their market. […]
Best of the SocialCRM Tips & Tricks Want to get the most out of your SocialCRM shop marketing service? Here’s a collection of tips and tricks put together by the SocialCRM team in 2014. We share some great ways to pump up your marketing efforts using features in the SocialCRM service. We’ll be adding lots […]
Like pairing a nice red wine with a steak, or adding meatballs to your spaghetti, there are many ways an aftermarket auto repair shop can enhance the effectiveness of their SocialCRM shop marketing service.
The SocialCRM team was very busy in 2014, implementing new features and enhancements to offer new and improved marketing services to help auto service shops grow and prosper. As the year comes to a close and we look back at all the updates, it’s very exciting to see how far we’ve come. Over the years, […]