Important Update: ProView Troubleshooting Tool Added to ProDemand
Important Update: ProView Troubleshooting Tool Added to ProDemand
ProDemand has added a unique troubleshooting tool to help service professionals relate Diagnostic Trouble Codes (DTCs) and symptoms to components. You access ProView by clicking the ProView tab (see below) after completing a 1Search and selecting a result. Once on the ProView tab, you can see all of the known fixed components for a code or symptom based on real-world content. This allows you to sort by popularity of the component and plan a diagnosis strategy to resolve the problem.
On the ProView page, you will see three charts (Figure 1 below, click to expand the image):
- Radial graph showing the relationship of the code or symptom to possible at fault components
- Bar chart listing the most commonly replaced component for that code or symptom
- Graph showing the mileage at which the most common component is replaced
- Figure 1
In figure 2 below, I’ve changed the code selection from a p0171 alone to a p0171 and p0174 together. Notice that the three charts have also changed, giving “Fuel Pump, Fuel Filter” as the most common replaced component for this code combination.
- Figure 2
Note: ProView is not accessible using the Internet Explorer 8 Internet browser; please use IE 11, Chrome or Firefox.
