Mitchell 1 Celebrates 10 Years of SocialCRM Service Helps Auto Repair Shops Connect with Customers Ten years after the idea of the SocialCRM shop marketing service came to light during a series of customer focus groups with aftermarket shop owners, Mitchell 1 is celebrating the anniversary of this comprehensive marketing service that has evolved to […]
Mitchell 1 SocialCRM Shop Marketing Service Adds “Lost Customer” Email Feature Mitchell 1 has enhanced its SocialCRM shop marketing service by adding a new feature that gives automotive repair shops the ability to recover “lost customers” by automatically sending promotion emails to any consumers that have been away from their shop for more than 12 months. […]
Low Score Diagnostics Feature Added to Mitchell 1’s SocialCRM Consumer Reviews Shop owners can proactively resolve satisfaction issues and protect business reputation Mitchell 1 has added a low score diagnostics feature to its consumer reviews offered in the SocialCRM customer retention and new customer acquisition service. This feature provides automotive repair shops with additional feedback when […]
Mitchell 1 Enhances SocialCRM Program with Appointment Email Reminder Feature Mitchell 1 has added an automatic appointment email reminder feature to its SocialCRM customer retention and new customer acquisition service, the company has announced. The feature is designed to help auto repair shops be more efficient and profitable by improving show rates for consumer appointments […]