• Mitchell 1 SocialCRM Shop Marketing Service Adds “Lost Customer” Email Feature

    Mitchell 1 SocialCRM Shop Marketing Service Adds “Lost Customer” Email Feature Mitchell 1 has enhanced its SocialCRM shop marketing service by adding a new feature that gives automotive repair shops the ability to recover “lost customers” by automatically sending promotion emails to any consumers that have been away from their shop for more than 12 months. […]

  • Low Score Diagnostics Feature Added to Mitchell 1’s SocialCRM Consumer Reviews

    Low Score Diagnostics Feature Added to  Mitchell 1’s SocialCRM Consumer Reviews Shop owners can proactively resolve satisfaction issues and protect business reputation Mitchell 1 has added a low score diagnostics feature to its consumer reviews offered in the SocialCRM customer retention and new customer acquisition service. This feature provides automotive repair shops with additional feedback when […]

  • Mitchell 1 Enhances SocialCRM Program with Appointment E-mail Reminder Feature

    Mitchell 1 Enhances SocialCRM Program with Appointment Email Reminder Feature Mitchell 1 has added an automatic appointment email reminder feature to its SocialCRM customer retention and new customer acquisition service, the company has announced. The feature is designed to help auto repair shops be more efficient and profitable by improving show rates for consumer appointments […]

  • Mitchell 1’s SocialCRM™ Offers New Business Contact Syndication Feature

    Mitchell 1’s SocialCRM™ Offers New Business Contact Syndication Feature Mitchell 1 announces it has added a new Business Contact Syndication feature to its SocialCRM digital marketing services. This new feature ensures that an auto repair shop’s name, address and phone number (NAP) are correct and consistent across the Internet and then distributes or “syndicates” the […]

  • Mitchell 1 Enhances SocialCRM™ Service with Mobile Optimization Feature

    Mitchell 1 Enhances SocialCRM™ Service with Mobile Optimization Feature Mitchell 1 announces it has enhanced its SocialCRM™ marketing services by optimizing the product for mobile devices. This mobile optimization improves the effectiveness of the service reminder e-mails, thank-you e-mails, appointment requests and customer reviews when viewed on mobile devices. According to Brian Warfield, product manager […]