Mitchell 1 has announced a new partnership with eAutoClub to bring ServiceIntelligence to the automotive aftermarket service dealer. ServiceIntelligence vehicle profiles provide personalized preventive maintenance reports that help shops capture more preventive maintenance business. By automatically analyzing the service history for each customer’s vehicle, profit opportunities are identified and presented in an attractive report format. As featured in Aftermarket News.
“Shops realize the value of using service history to identify and predict their customer’scurrent and future service needs. The issue is that shops donâ€™t have the time to review previous invoices line-by-line.” said Brian Warfield, Mitchell 1’s senior product manager for ServiceIntelligence. “Busy shops need a tool for automatically identifying profit opportunities and migrating their customers to a re-occurring preventive maintenance program. Presenting the ServiceIntelligence vehicle-profile report to the technician on one hand, and the customer on the other, gives the shop actionable information and credibility needed for capturing more preventive maintenance profit.”