Mitchell 1 and Noregon Ink Agreement to Instantaneously Retrieve Complete Diagnostics Info for All Makes

During a press conference held today in conjunction with the Work Truck Show 2012, Mitchell 1, a Snap-on Company, and Noregon Systems, a leading vehicle communications solutions supplier to the commercial vehicle industry, announced that they have entered into an agreement to develop an interface between Mitchell 1’s and Noregon’s JPRO® Commercial Fleet Products.   This agreement will significantly reduce vehicle down-time for companies subscribing to the new service. 

The interface will enable Noregon to capture and pass a Vehicle Identification Number (VIN) and Diagnostic Trouble Code (DTC) into Mitchell 1’s and retrieve the following DTC related service information:  description of trouble code, related wiring diagrams, component connector views, electrical component locator, testing procedures, removal and installation procedures and DTC-related specifications.  By instantaneously delivering DTC specific diagnostic and repair information to service personnel, elapsed time between initial trouble detection and fully repaired vehicle will be shortened, thus quickly returning the vehicle to service.  No additional look-up of repair information will be required to complete the service correctly. 

 Mitchell 1’s web-based application, introduced in 2010, uses Diagnostic Trouble Codes (DTC) to gather, in seconds, all the information required to fix the problem identified by the code.  Seven tabs presented in the Repair-Connect program contain details specific to the reported DTC, such as: component location, connector views, removal and installation, wiring diagrams, specifications and more. 

Noregon’s JPRO Commercial Fleet Products are PC and adapter-based, in-shop diagnostic solutions for the commercial fleet and repair industry. JPRO Commercial Fleet Products for heavy duty applications works with engine, transmission and braking systems for heavy-duty vehicles, including trailers, to provide technicians with fault codes and key information for all components on the vehicle.  JPRO Commercial Fleet Diagnostics software displays all vehicle faults, gives the user the ability to clear faults, provides key data points of interest and allows technicians to quickly toggle between the critical elements of each system. Users can record data into log files for playback, view and chart engine parameters, print reports and launch OEM software and troubleshooting guides with the click of a button.

In addition to offering heavy-duty packages for class 7 and 8 vehicles, Noregon also offers JPRO Commercial Fleet Products for medium-duty platforms. Vehicles covered include the Ford E-series and F-series trucks (model years 2004 and newer) and GM classes 2-6 for model years 2002-2011. A broad spectrum of vehicle makes and models will be added throughout 2012.

About the Author

Jill Schafer

Jill Schafer is the Marketing Communication Manager at Mitchell 1 and has over 20 years of marketing experience with high-technology organizations, including over 10 years in the automotive information industry.