Report Pro: Customizing Multi Point Inspections
Viewed 21170 times since Tue, Jan 15, 2013
REPORT PRO Customize Multi Point Inspection What Should Be Done Before Customizing 1. Make a list of categories that represent the service lines that you wish to dynamically track against your shop management invoice line items 1.1. Typically these... Read More
Report Pro: Fix History Invoice Odometer Reading
Viewed 12552 times since Tue, Jan 15, 2013
REPORT PRO Fix History Invoice Odometer Reading If you notice a yellow shield in the bottom right corner of Report Pro, the vehicle shown needs this utility run. Don't worry, there is no need to unpost/repost the history invoice needing the... Read More
Lube Sticker Pro: Jump Start Your Calendar
Viewed 11135 times since Tue, Jan 15, 2013
LUBE STICKER PRO Jump Start Your Calendar This is recommended for new customers to prefill the next few months with appointments in your Calendar. This will also cause Message Manager to begin sending text message appointment reminders. 1. Click the... Read More
Lube Sticker Pro Windshield Labels
Viewed 8943 times since Tue, May 29, 2012
This sticker works with the Dymo Printer: #MITC260 Ultra Removable Glass Adhesive Stickers This sticker works with Zebra Printers: LRKITCAR Static Cling Labels Both are available at https://mitchell1supplies.com/store/store... Read More
Report Pro: Add Logo To Invoice
Viewed 4981 times since Tue, Jan 15, 2013
REPORT PRO Add Logo To Invoice For best results, image should be created from a graphics software. If created using Raster graphics (pixels) the logo should be generated for the specific size from the software. If created using Vector software ... Read More
ProPack Lube Sticker Printers
Viewed 3950 times since Tue, May 29, 2012
The following Printers function with ProPack Lube Sticker Pro:ZEBRA TLP 2824 or TLP 2824 PlusDYMO Label Writer 450 Read More
What printers are supported
Viewed 3219 times since Tue, Jun 12, 2012
Dymo Label Writer 450 Turbo Zebra TLP 2824 Zebra TLP 2824 Plus Zebra – Cobra Striker Printer and labels may be purchased from National Document Solutions - their web site is: https://mitchell1supplies.com/store/store/comersus_home... Read More
Report Pro: Configure Email Settings
Viewed 2615 times since Tue, Jan 15, 2013
REPORT PRO Configure Email Settings Each machine is configured separately and you can use the same email on all workstations or different, it's your choice. Email is sent using SMTP via your email provider. Many email servers do not... Read More
Message Manager Pro: Send A Text Message
Viewed 2561 times since Tue, Jan 15, 2013
MESSAGE MANAGER PRO Send a Text Message There several ways to get to the send message screen: 1. With a Customer/Vehicle/Order open in your shop management system 1.1. From Message Manager Pro 1.2. Click the Quick Message button 1.3. Select... Read More
Report Pro: Email An Estimate / RO / Invoice
Viewed 2538 times since Tue, Jan 15, 2013
REPORT PRO Email an Estimate/RO/Invoice Remember that Report Pro will load the Est/RO/Invoice currently visible in your shop management system or the Est/RO/Invoice last accessed in your shop management system 1. From Report Pro 2. Verify you are on... Read More
Message Manager Pro: Send Auto Reminder Text Messages For Appointments
Viewed 2273 times since Tue, Jan 15, 2013
MESSAGE MANAGER PRO Send Auto Reminder Text Messages for Appointments From the computer where most communication/interaction occurs with the customer 1. From your Message Manager Pro window 2. Click the Settings tab 3. Click the Automation tab 4.... Read More
Report Pro: Quickly Print A Tech Worksheet
Viewed 2213 times since Tue, Jan 15, 2013
REPORT PRO Quickly Print a Tech Worksheet Report Pro will load and or print Tech Worksheet for the vehicle on the Est/RO/Invoice currently visible in your Shop Management System or the vehicle on the last accessed Est/RO/Invoice 1. From Report Pro 2... Read More
Lube Sticker Pro: Select Lube Sticker Printer
Viewed 2185 times since Tue, Jan 15, 2013
LUBE STICKER PRO Select Lube Sticker Printer 1. Click the Pro Pack button 2. Click the Lube Sticker Pro button 3. Click the Settings tab 4. Click the Management tab 5. Select the appropriate option for printer type Dymo Printer for a Dymo... Read More
Lube Sticker Pro: Change Shop Info Printed On Lube Sticker
Viewed 1955 times since Tue, Jan 15, 2013
LUBE STICKER PRO Change the shop info printed on my lube sticker 1. Click the Pro Pack button 2. Click the Lube Sticker Pro button 3. Click the Settings tab 4. Click the Management tab 5. Click the Setup Printing button (Go to step 6 for Dymo... Read More
ProPack User Guide
Viewed 1887 times since Thu, Sep 6, 2012
The attached document is the user guide for ProPack. Read More
Report Pro: Quickly Print A Posted Invoice
Viewed 1823 times since Tue, Jan 15, 2013
REPORT PRO Quickly Print a Posted Invoice After posting an Invoice and stepping through your configured Management System options, you are returned to the Work In Progress screen on which the posted invoice you want to print is not there. Remember... Read More
Message Manager Pro: Create/Edit Text Message Templates
Viewed 1769 times since Tue, Jan 15, 2013
MESSAGE MANAGER PRO Create/Edit Text Message Templates 1. From your Message Manager Pro window 2. Click the Settings tab 3. Click the Automation tab 4. Click the Load From Templates button 5. Select the Template Builder tab 6. Click the Add button... Read More
Message Manager Pro: Activate Message Pro
Viewed 1672 times since Tue, Jan 15, 2013
MESSAGE MANAGER PRO Activate Message Manager Pro 1. Open your email that contains your SMS Number and Activation code 2. Highlight your Activation code and copy it via CTRL+C or Right Click/Copy 3. Click the Pro Pack button 4. Click the Message... Read More
Report Pro: Re-Categorize History Invoice Line Items
Viewed 1627 times since Tue, Jan 15, 2013
REPORT PRO Re-Categorize My History Invoice Line Items It is important to note descriptions as they appear in your management system of the line items (labor, parts, sublet) that you are assigning/re-assigning for entering in the text Category... Read More
Report Pro: Apply Invoice Customizations On Other Workstations
Viewed 1486 times since Tue, Jan 15, 2013
REPORT PRO Apply Invoice Customizations on Other Workstations 1. From Report Pro 2. Click the Customize tab 3. Click the Customize Invoice button 4. Click the Load button 5. Click the Save button Read More
Message Manager Pro: Remove Message Pro From Startup
Viewed 1458 times since Tue, Jan 15, 2013
MESSAGE MANAGER PRO Remove Message Manager from Startup 1. Click the Start button 2. Click/Expand All Programs 3. Click/Expand the Startup folder 4. Right Click Message Manager Pro 5. Select Delete Read More
Where can I purchase static cling labels
Viewed 1424 times since Tue, Jun 12, 2012
National Document Solutions: https://mitchell1supplies.com/store/store/comersus_home.asp Read More
Message Manager Pro: Increase Number of Messages Displayed In Messages Window
Viewed 1318 times since Tue, Jan 15, 2013
MESSAGE MANAGER PRO Increase the Number of Messages Displayed in my Messages Window 1. From your Message Manager Pro window 2. Click the Settings tab 3. Click the Messaging tab 4. In the box under Max Messages Displayed, increase it to your... Read More
Lube Sticker Pro: Customizing Oil Change Intervals
Viewed 1285 times since Tue, Jan 15, 2013
LUBE STICKER PRO Customize Oil Change Intervals 1. Click the ProPack Button 2. Click the Lube Sticker Pro button 3. Select the Settings tab 4. Verify you are on the LOF tab 5. Type in the display names for your 3 Oil Types 6. Enter the... Read More
Lube Sticker Pro: Automatically Add Next Oil Change Appointment
Viewed 1229 times since Tue, Jan 15, 2013
Automatically Add Next Oil Change Appointment LUBE STICKER PRO 1. Click the Pro Pack button 2. Click the Lube Sticker Pro button 3. Click the Settings tab 4. Click the Automation tab 5. Check the box labeled Auto Add Appointment 6.... Read More
Report Pro: Setup Quick Reports
Viewed 1222 times since Tue, Jan 15, 2013
REPORT PRO Setup Quick Reports Setting is per machine. This allows for some creative implementation to address the needs of different types of customers. 1. From Report Pro 2. Click the Settings tab 3. Click the Quick Reports button 4. Click the... Read More
Coupon on 2nd page did not print
Viewed 1162 times since Tue, Jun 12, 2012
In Landscape only Invoice; you must create a filler line (if needed) to push to second page; the logic is: odd number pages use the left side bar for recommendations, even numbered pages use the left side bar for Coupons. This is by... Read More
Message Manager Pro: Select Or Change Phone Number Message Pro Links To
Viewed 1131 times since Tue, Jan 15, 2013
MESSAGE MANAGER PRO Select or Change Phone Number Message Manager Links To 1. From your Message Manager Pro window 2. Click the Settings tab 3. Click the Setup tab 4. In the box under Primary Cell Phone, click the drop down arrow  ... Read More
Lube Sticker Pro: Automatically Add Next Oil Change Recommendation
Viewed 1060 times since Tue, Jan 15, 2013
LUBE STICKER PRO Automatically add the next oil change recommendation 1. Click the Pro Pack button 2. Click the Lube Sticker Pro button 3. Click the Settings tab 4. Click the Automation tab 5. Check the box labeled Auto Add Recommendation 5.1.... Read More
Lube Sticker Pro: Use Year-Make-Model Oil Change Intervals
Viewed 1045 times since Tue, Jan 15, 2013
LUBE STICKER PRO Use YMM Oil Change Intervals 1. Click the ProPack Button 2. Click the Lube Sticker Pro button 3. Click the Community Recommended Interval button at the bottom of the Lube Sticker Pro window 4. System will scan the online... Read More
Message Manager Pro: Print Text Message History For A Phone Number
Viewed 1039 times since Tue, Jan 15, 2013
MESSAGE MANAGER PRO Print Text Message History For a Phone Number 1. From Message Manager Pro 2. Use any of methods 1 through 6 in Send a text message to open a conversation window 3. Click the Print Conversation tab. Communication history is... Read More
Lube Sticker Pro: Change Auto Recommendations Category
Viewed 999 times since Tue, Jan 15, 2013
LUBE STICKER PRO Change the auto recommendation's category 1. Click the Pro Pack button 2. Click the Lube Sticker Pro button 3. Click the Settings tab 4. Click the Automation tab 5. Click the drop down arrow in the box labeled Category 6.... Read More
Message Manager Pro: Auto Label Appointments As Confirmed
Viewed 960 times since Tue, Jan 15, 2013
MESSAGE MANAGER PRO Auto Label Appointments As Confirmed From your Message Manager Pro window 1. Click the Settings tab 2. Click the Automation tab 3. Check the box labeled Customer Can Reply 'C' to Confirm Appointment. 4. Verify/Edit the... Read More
Lube Sticker Pro: Set Days Of The Week Auto Appointments Are Created On
Viewed 956 times since Tue, Jan 15, 2013
LUBE STICKER PRO Set the Days of the Week Auto Appointments are Created On 1. Click the Pro Pack button 2. Click the Lube Sticker Pro button 3. Click the Settings tab 4. Click the Automation tab 5. In the Shop Open On section, check/uncheck the days... Read More
Lube Sticker Pro: Change Auto Recommendations Description
Viewed 917 times since Tue, Jan 15, 2013
Change Auto Recommendation's Description LUBE STICKER PRO 1. Click the Pro Pack button 2. Click the Lube Sticker Pro button 3. Click the Settings tab 4. Click the Automation tab 5. Edit the text in the box labeled Recommendation to... Read More
Report Pro: Quickly Print An Invoice
Viewed 912 times since Tue, Jan 15, 2013
REPORT PRO Quickly Print an Invoice Report Pro will load and print the Est/RO/Invoice that is currently visible in your Shop Management System or the last accessed Est/RO/Invoice if on the Work In Progress Screen. 1. From Report Pro 2. Verify that... Read More
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