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Mitchell 1 Product Knowledgebase

01. Shop Management SE (78)

02. Shop Management 5.9 Legacy (140)

Manager 5.9 installation instructions

Correcting Previous Mileage Errors

Correcting Duplicate Customers / Vehicles

“Invalid Database Name" when running DButils

Your network configuration is using UNC which is not supported by Management Systems.

Your network configuration is using UNC which is not supported by Management Systems

Workstations Lose Connectivity Due to Sleep Mode

Work in Progress Screen Comes Up Slow On Workstations.html

WIZ Scrolling Mouse Fix for WIN 7.0 64 Bit etc.

WIP Screen Goes Blank After 10 mins of Inactivity.html

Winsock error - Error 10022 in function listen invalid argument

Winhelp32 (winhlp32.exe) Missing / Training Videos not working

Windows 7 PC NAPA Catalog button DAX Error

Why Don’t Report #s Match?

Verifying the Manager Update Has Been Run

Vehicle information not passing through from Manager to OnDemand5

User List Name Stores Screen Preferences

Use Part To Handle Fee Or Tax

Tracking CRM Coupons in Mgmt

Top 25 Reports Defined

Symptoms Text in Word Document

Swap Personalized Plate To Customer’s Diff Car

Shop Mgmt Training + Setup Workbooks

Shop Mgmt Keyboard Shortcuts (5.9.x)

Shop Mgmt Installation Quits After Install Type Option Is Selected

Shop Management: Program Security (List of Protected Areas)

Shop Management: How to set up Program Security

Shop Management: How to perform a refund

Shop Management Software and Carfax

Setup Disposal Fee For Tires

Setup An IAP Vendor For Use With Activant or eStore Button

Search For Vehicle By VIN #

Search By First Name

Save Your Changes To WIP and Order Screens

Running Quarterly Update on Expired Mgmt Program

Reward Your Customer Referrals

Restoring Mgmt Training Videos

Restore OD5.com/SK5.com After Reinstall or Update

Remove Words From Custom Dictionary

Registry error setting up Activant, FirstCall or eStore catalog

Recordset Cannot Be Opened - Diagnostic Number 5356

Recommendations Unable to Be Saved

Printing Error: Odometer In Validation Msg By System

Print Error 515 Crashes Manager

Posted Orders ’Grand Total’ Differs From ’Sales Receipts Summary’ Total

Posted Order Report Totals Higher Than Totals On Cash Receipts Report

Personalize Your Letters & Postcards

OEM PnL Transfer Link Missing

Odometer In value is required by the system manager. Please enter a value greater than or equal to the Previous Odometer

Od5browser.exe – fatal error clr error

Od5browser.exe - .NET framework initialization error: Unable to find a version of the runtime to run this application

OD5Browser quarantined by AVG How to Recover

Not able to use mouse wheel to scroll

No ODBC Data Source / 3031 Error

Nexpart and Wiseconnect require line code option

NAPA: Wrong vehicle definition

NAPA Catalog slow

MyBowser1 has encountered a problem error

My System Reports "Cannot locate machine "computername"

Mgr Report Date Ranges Won’t Stick

Mgmt: Slow Startup / Catalog Error Msg

Mgmt Files Recommended for Backup EVERY Day

Mgm Locks Up After Attempt To Print Letter / Postcard

Merge Inventory Master Record

Manager SE: Florida Sales Tax Calculation

Manager Crashes when using drop down selection on Technician

Manager 5.9 Unable to Open WorldPAC

Management System - Error Codes List

Mail Merge Instructions

Launching Manager Causes System Clock to Change

Launching any web integrated button within manager loads a blank page

Inventory Worksheets + Update Function

Inventory Merge - Which Part Is Master

Install Revisions Report

Install Customers Marked Non-Tax Report

Install 5.x Shop Mgmt Training Videos

Import Data Into Shop Mgmt Database

How to Write Off Bad Debt

How To Setup Fax for Estimates, Invoices, Revisions, etc

How to Remove License Plate

How to Export Data (Envelope icon)

How to Download & Run 5.9 Shop Mgmt Update

How To Create/Restore Active Field Highlighting in Mgmt

How to apply a discount and retain full tax amount

How To Add New Referral Type

How ManagerPlus Calculates Last Cost / Avg Cost

How Do I Add/Edit Payment Types?

Grid Colors Lost; All Appear Black

Gain Additional Business with Stored Recommendations

Followup With Inactive Customers

Florida State Reqs: Estimates & Invoices

Flagging a RO As Comeback

Fix To Open WorldPAC From Manager

Fix Inaccurate Avg Part Cost

Finding a customer by first name

Figuring Shop Overhead

F12 Profit Wheel Does Not Work

Export 5.9 data to Excel 2002/2007

Experts’ Schedule Advice

Estimator Functionality Lost After Updating Manager?

Error Code 5356 Non Admin User

Error Code -2 Is Share Setting

Enable Integration to use OnDemand5.com or ShopKey5.com

Email Balance Due Statements

Disable USB Port To Prevent Copying Of Your Database

DIFFERENT PDF WRITERS FOR USE WITH MANAGER PROGRAMS

Details Of Top 25 Reports In Shop Mgmt

Customer Is Non-Tax But Order Is Taxed?

Cust Followup Calling Report

Creating Storage Fees

Creating a Prior Balance For Customer

Creating A Manual Purchase Order

Create All Customers Mailing Labels

Create a Reusable NSF Fee Item

Configure 5.9 Shop Mgmt To Email EST/INV/Revisions

Configure ’Nexpart’ Catalog

Clearing A Late Fee With F5 Batch

Change Vehicle Ownership

Change the Order of Line Items on Order Screen

Catalog Configuration: WorldPAC

Carquest WebLink2 For Shop Mgmt 5.9 Jan 2012

Carquest or First Call Online (FCO) catalog in 5.9 crashing application

Calculating Markup % / Margin &

Back-up Mgmt System Files To USB Drive

Avast! Anti-Virus Exception

An Internet operation failed, Code 12007

Adjusting Columns On WIP / Order Screens

Add a New Technician (5.9.x)

Add a New Service Writer (5.9.x)

Activant Shopcat Catalog User Guide

Activant Button Cannot Be Turned On By CTRL+ALT+I

Access denied to OD5transfer.xml

9000 or 9006 Error Codes

5.9.x Reports Pack

3051 Error - Utilities With Program Open or Read-Only

30/60/90 Button Error Msg - How To Fix

’Un-Sell’ (Reverse) a Revision

"Main dictionary not found" Error Performing Spellcheck

"Cannot Locate Vehicle" - ShopCAT Button Inside Mgmt

Control or Prevent Charge Sales

03. Shop Mgmt Enterprise (15)

04. ProDemand/ShopKeyPro (22)

05. OnDemand5.com/ShopKey5.com (25)

06. Repair + Estimating on DVD (25)

07. Truck (CVG) (6)

08. ProPack Modules (37)

09. QuickBooks Integrator (2)

10. X-Charge Credit Card Processing (6)

11. SocialCRM (2)

12. Forum + M1 Training (6)

13. General Information (15)

How To Create/Restore Active Field Highlighting in Mgmt

Article Number: 9 | Rating: 1/5 from 2 votes | Last Updated: Tue, Jan 3, 2012 at 1:37 PM

NOTE: Applies to 5.x shop mgmt systems, not SE 6.x systems.

A utility to Set the highlighting color within your software is easily run - the posted programs will set a specific color outline around the active control or dialog box within your management system. You must shut down and restart the application for the selected color to take affect. If you run one and don�t like it, you can run another to set the system to that color. The programs are located at http://managerfiles.com/ - look on line # 16. You have your choice of several colors as depicted bwlow.

Below are links to those programs.