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Avast! Anti-Virus Exception

Update: 8/11/2015 - Avast has targeted our program as malware which can effect both 5.9 Manager/Service Writer and OnDemand5/ShopKey5 desktop.

After a recent update, your Avast! Anti-virus may render your Manager 5.9 inoperable. If you see the following message, please select to Add the file the scan exclusion list and Report the file as a false positive

If you've already lost the ability to run Manager, take the following steps:

1. Open the Avast console.

2.- Right click on one of the 4 buttons from the main screen
3.- Select Virus Chest from the dropdown menu


4.- Click on the new Virus Chest button
5.- Right click on the Manager executable entry and select “Restore and add to exclusions”

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