Home » Categories » 02. Shop Management 5.9 Legacy

Avast! Anti-Virus Exception

Update: 8/11/2015 - Avast has targeted our program as malware which can effect both 5.9 Manager/Service Writer and OnDemand5/ShopKey5 desktop.

After a recent update, your Avast! Anti-virus may render your Manager 5.9 inoperable. If you see the following message, please select to Add the file the scan exclusion list and Report the file as a false positive

If you've already lost the ability to run Manager, take the following steps:

1. Open the Avast console.

2.- Right click on one of the 4 buttons from the main screen
3.- Select Virus Chest from the dropdown menu


4.- Click on the new Virus Chest button
5.- Right click on the Manager executable entry and select “Restore and add to exclusions”

2.5 (2)
Article Rating (2 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Add a New Service Writer (5.9.x)
Viewed 4107 times since Wed, May 23, 2012
How ManagerPlus Calculates Last Cost / Avg Cost
Viewed 3903 times since Wed, Jun 4, 2008
Access denied to OD5transfer.xml
Viewed 3950 times since Wed, Aug 8, 2012
Customer Is Non-Tax But Order Is Taxed?
Viewed 4094 times since Wed, Aug 13, 2008
How To Add New Referral Type
Viewed 4939 times since Thu, Sep 1, 2011
Error Code -2 Is Share Setting
Viewed 1193 times since Wed, Jun 11, 2008
Finding a customer by first name
Viewed 1208 times since Wed, Aug 8, 2012