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Error Attempting to Add a New Technician

Symptom: Attempting to create a new entry in Technician Setup gives an error similar to the following:

Error: An unknown error of type System.InvalidOperationException has occurred. ExecuteReader requires the command to have a transaction when the connection assigned to the command is in a pending local transaction. The Transaction property of the command has not been initialized.

 

Solution:

This is due to having the same description for multiple phone number entries. Remove or rename the duplicate description. 

1. Go to Setup > Standard Descriptions > Phone

2. Find and change the duplicate. For example, there are two Home types below. Change one.

 

DJ 2.6.2015

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