Snap-On Hardware System Requirements

Hardware and Software System Requirements for working with Snap-On Software:

Attention Windows XP & Vista Users: See this article http://mitchell1.com/knowledgebase/news.php?id=7 for more information on the discontinuation of support for these operating systems.

ShopKey5(DVD)
Component	Minimum System Requirements	Recommended
CPU	1.5 GHZ	2.4 GHZ
Operating System*	Windows XP 32-bit; Windows Vista & Windows 7, 32 or 64 bit (Latest service packs applies to all)
Memory	1.0 GB	2.0 GB
Hard Drive	120 GB free space	200 GB free space
Optical Drive	Dual layer DVD Drive
Floppy Drive	3.5 Floppy drive required for version 5.8.1 or older
Network	3com or Intel Network Adapters.
Input Device	Keyboard and Mouse
Monitor	Minimum Supported Resolution 1024 x 768
Ports	USB ports
Printer	Black and White, or Color Printer. All latest drivers installed.
Internet	**Internet connection required to install 5.8.2 if no floppy drive installed.

Service Writer/SK Shop Management (5.9)
Component	Minimum System Requirements	Recommended
CPU	2.0 GHZ	2.5 GHz or higher
Operating System*	Windows XP 32-bit; Windows Vista & Windows 7, 32 or 64 bit (Latest service packs)
Memory	1.0 GB	2.0 GB or higher
Hard Drive	10 GB free Space
Optical Drive	Dual layer DVD drive
Floppy Drive	3.5 floppy drive
Network¹	Wired connections only. Peer-to-peer Workgroups; not Domains
Input Device	Keyboard and Mouse
Monitor	Minimum Supported Resolution 1024 x 768
Ports	USB ports
Printer	Black and White, or Color Printer. All latest drivers installed.
Backup	2GB backup device.	Mitchell1 Data Protection
Internet	**Internet connection required to utilize catalogs and to install if no floppy drive is available.

SK Shop Management SE (8.x)
Component	Minimum System Requirements	Recommended
CPU	Core i3 or AMD equivalent	Core i5 or AMD equivalent or greater
Operating System*	Windows 7, Windows 8.1, and Windows Server 2012¹ (No Active Directory) 32 or 64-bit versions and latest service packs applies to all	Windows 10² 64-bit
Memory (RAM)	4 GB for Host; 2 GB for Workstation		16 GB
Hard Drive	40 GB of available hard disk drive space		80 GB
Optical Drive	DVD Drive
Network¹	Wireless connections OK; Peer-to-peer Workgroups OK; Domains not supported
Input Device	Keyboard and Mouse
Monitor	17" Monitor @ Minimum Resolution 1024 x 768		22" Monitor @ min. res. 1920 x 1080
Printer	Black and White, or Color Printer. All latest drivers installed		Color Inkjet or Laser Printer
Backup	16GB backup device, Manager SE Connection		2 x 16GB Flash Drive used in rotation
Internet	Broadband*** Internet Connection Required

ShopKey5.com/Medium-Truck.net/Tractor-Trailer.net
Component	Minimum System Requirements		Recommended
CPU	1.5 Ghz		2.4 GHZ
Operating System*	Windows 2000, Windows XP, Vista, Windows 7.
Memory	1.0 GB		2.0GB
Hard Drive	250 MB for cache files
Network	3com or Intel.
Input Device	Keyboard and Mouse
Monitor	Minimum Supported Resolution 1024 x 768
Printer	Black and White, and Color Printer. Latest drivers must be installed.
Internet	Broadband*** Internet Connection Required
Browser	Internet Explorer 7 or higher

ShopKeyPro.com / Truck Labor / TruckSeries
Component	Minimum System Requirements	Recommended
CPU	1.5 Ghz	2.4 GHZ or higher
Operating System*	Windows XP 32-bit; Windows Vista, Windows 7, Windows 8, Windows 10, and Windows Server 2012¹ Standard or Datacenter editions, 32 or 64 bit (Latest service packs applies to all)
Memory	1.0 GB
Hard Drive	250 MB for cache files	2.0 GB Free Space
Network	3com or Intel.
Input Device	Keyboard and Mouse
Monitor	Minimum Supported Resolution 1024 x 768
Printer	Black and White, and Color Printer. Latest drivers must be installed.
Internet	Broadband*** Internet Connection Required
Browser	Internet Explorer 8, 9 & 11. Firefox & Chrome (latest versions)

* Older Windows Server platforms (Server 2003, 2008) are not supported at this time. Virtual environments or Windows emulation are also unsupported.

** Applies to leased product only. Ownership requires floppy drive.

*** Broadband connections are defined as Cable Internet, DSL 1.5 Mbps or higher, or T1 and higher connections. Satellite and wireless connections are generally not advisable.

¹Active Directory/Domain environments are not supported; only peer-to-peer workgroups. Windows Server 2012 Foundation and Essentials are not supported and both versions come with the Domain Controller feature of Windows Server in a state where you cannot disable it.

²Windows 10 S mode must be disabled and is not supported.

The minimum requirements listed above apply to the current set of applications; they may not be compatible with future software releases. Please note the majority of Snap-On applications require administrator-level privileges. Attempts to limit user permissions may result in incorrect program function. If you have any questions, or for the most current information, please contact Technical Support at 888-724-6742.

Snap-On Hardware System Requirements - May 2020