Home » Categories » 05. OnDemand5.com/ShopKey5.com

Print Options and Setup Options are Truncated

Symptom: Print options and setup options are truncated.

Affected Products: OnDemand 5 / Shopkey 5 Web Products.

Normal:  
         




Truncated:






Solution:

There are several possible solutions for this issue, please try all of the steps listed below:
1. Check the text size on the View option of Internet explorer and check if it’s on Medium:



• Then go to Tools, choose Internet Options:




• On the General tab, click on Accessibility at the bottom right:



• Make sure there is no check on "Ignore font sizes specified on webpages”:




2. Go to Display setting by either right clicking on the desktop and selecting properties, or go to
Control Panel and choose Display Properties and choose the Appearance tab, make sure the font
is Normal:




3. Also check the Settings tab and go to Advanced:



• On the General tab check the DPI settings and make sure its on Normal size (96 DPI):




0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Page Cannot Be Displayed
Viewed 2397 times since Thu, Jul 26, 2012
Ports used by Ondemand5.com and advanced troubleshooting techniques
Viewed 2472 times since Thu, Jul 26, 2012
QUOTE DEFAULT SETTINGS - COUNTRY (PARTS PRICE DISPLAY) DOES NOT SAVE THE CANADA OPTION
Viewed 2079 times since Thu, Jul 26, 2012
Quote Print Preview Error (Jscript Runtime Error) – Quote Print Preview Is Blank.htm
Viewed 561 times since Thu, Jul 26, 2012
Printing articles to Brother HL 1440
Viewed 2450 times since Mon, Jul 30, 2012
Configuring the Verus or Verdict units for Ondemand5 and Shopkey5 web product integration
Viewed 3884 times since Wed, Aug 15, 2012
Od5.com will not save login information
Viewed 3195 times since Wed, Aug 15, 2012
Printed Figures Only Show Box with X on Page Printout
Viewed 2979 times since Wed, Aug 15, 2012
Ondemand5.com Certificate Error
Viewed 2282 times since Wed, Aug 15, 2012
Diagrams Partially Printing OD5 SK5 Desktop
Viewed 2728 times since Mon, Aug 20, 2012