Od5browser.exe – fatal error clr error

Symptom: Customer gets the error shown below when clicking the Repair/OEM Parts&Labor/TSB buttons within the Management program, while using the Web source.

 

 

Programs affected: Manager/ManagerPlus, Shopkey ServiceWriter/Management (all versions).

 

In researching this error, Microsoft .NET Framework 2.0 corruption is the cause. Use the Microsoft uninstall tool to uninstall Microsoft .NET Framework 2.0. http://www.m1faqs.com/fix/cleanup_tool.exe

 

Next, re-install Microsoft.NET Framework 2.0. You can do this by running your Management Software Update CD or by running from the following link:
http://www.m1faqs.com/fix/dotnetfx35.exe

 

 

Following these steps should resolve the issue.