Symptom: Customer gets an error clicking either the Repair or Estimator buttons within the Manager program, while using the web source. Microsoft .NET Framework 2.0 corruption is usually the cause.
Versions Affected:
Manager/ManagerPlus, Shopkey Service Writer/Management (all versions).
Solution:
1. You need to use the Microsoft uninstall tool to uninstall Microsoft .NET Framework 2.0 http://support.microsoft.com/kb/290301
2. Then re-install Microsoft .Net 2.0 or you can use the one on the Winner Circle CD http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd- aab15c5e04f5&displaylang=en
3. Reboot