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User Limit Exceeded When Opening OD5_SK5 Program

Symptom:

"Exceeded User Limit” when opening the OD5/SK5 program.

Versions Affected:

OnDemand 5, Shopkey 5 (all versions).

Solution:

  • Reboot the computer.
  • For laptops do a complete system shutdown not a reboot, the laptop may not be completely shutting down. Performing a full shutdown then startup of the laptop might also fix the problem
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