Home » Categories » 06. Repair + Estimating on DVD

Repair and Estimator losing registration status

Symptom: RegisteredRepair & Estimator modules vanishing

Versions Affected: Ondemand v.5.8.1

OS: Windows Vista or Windows 7


Just installed or updated Ondemand Repair & Estimator v5.8.1 and it works fine. Then when you try accessing through Manager it gives you the window that you must purchase the software. When youreopen Ondemand Repair & Estimator v5.8.1 the products under Help and About show "Not Registered".


Right click on the OD5/SK5 desktop icon

Select properties

Select Compatibility Tab

Check the box for "Run this program in compatibility mode for:"

Select"Windows XP (Service Pack 3)" from the drop down box

Check the "Run this program as an administrator"under "Privilege Level"

If you now get the error message that this is not the correct version error when selecting OEM Parts&Labor or Repair buttons through Manager then turn off UAC. Then try again.

0 (0)
Article Rating (No Votes)
Rate this article
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Estimating Always Calculates Hourly Rate At $1.00
Viewed 929 times since Fri, Aug 3, 2012
Extract Error Code 2 Troubleshooting
Viewed 4250 times since Fri, Aug 3, 2012
How to Correct Poor CD_DVD Drive Performance
Viewed 914 times since Fri, Aug 3, 2012
Incorrect Software Version Information or Shared Area Not Available.htm
Viewed 7626 times since Fri, Aug 3, 2012
Javascript Error In Internet Explorer After Choosing Repair Estimating
Viewed 1454 times since Fri, Aug 3, 2012
Middle Panes For Both Labor And Parts Will Not Appear
Viewed 1210 times since Fri, Aug 3, 2012
Minimum XP Permissions Needed to Run Repair Products
Viewed 970 times since Fri, Aug 3, 2012
No Printer Selected.
Viewed 2556 times since Fri, Aug 3, 2012
Reinstall of OD5 or SK5 only Gives Option to Remove Program
Viewed 3356 times since Fri, Aug 3, 2012
Repair Data is Not Covered or Not Available From Manufacturer
Viewed 3471 times since Fri, Aug 3, 2012