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Javascript Error In Internet Explorer After Choosing Repair Estimating

Javascript Error In Internet Explorer After Choosing Repair/Estimating

Symptom

The customer is receiving a Javascript error in Internet Explorer after choosing Repair/Estimating.

Versions

On Demand 5.0/Shopkey 5 Desktop Timed and Non Timed


Solution

Click on start and choose settings and control panel. After opening control panel open "Regional Settings". In the "Regional Settings" screen if the options are set for French/Canadian change it to English/United States. Choose apply and close the system may need to reboot. After you reboot try accessing the OD5 or SK5 program and they should work normally.

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