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Estimating Always Calculates Hourly Rate At $1.00

Symptom:

  • Estimating always calculates hourly rate at $1.00.
  • Regardless of any changes made in "quote options", the labor rate remains unchanged from $1.00.



Versions Affected:

OnDemand 5, Shopkey 5 (all versions).

Solution:

  1. Uninstall the OD5/SK5 programs.
  2. Delete the OD5.INI or SK5.INI files from the C:\WINDOWS or C:\WINNT directory.
  3. Reinstall the OD5/SK5 program.
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