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Quote Print Preview Error (Jscript Runtime Error) – Quote Print Preview Is Blank.htm

Quote Print Preview Error (Jscript Runtime Error) – Quote Print Preview Is Blank
General Use – 6/17/05


Problem:
Quote print preview is coming up blank.
Quote print preview error (script runtime error)


Product:
OnDemand5.com and ShopKey5.com


Solution:
1. Log in.

2. Navigate to Quote Default Settings.

3. Open the Quote Default Settings.

4. Change the min. and max value for both Shop Supplies and Hazardous Materials to a different value than zero. (This issue occurs when the values are set to zero)

5. Click OK to save.

6. Logout of the application and then log back in.

7. Select any automobile year, make and model.

8. Navigate to Quote module.

9. It should now print the quote properly.

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