Home » Categories » 05. OnDemand5.com/ShopKey5.com

QUOTE DEFAULT SETTINGS - COUNTRY (PARTS PRICE DISPLAY) DOES NOT SAVE THE CANADA OPTION

Quote Default SETTINGS - Country (parts price display) does not save the Canada option

Symptom:


Under the ‘setup' link, selecting the‘Quote Default Settings', the section for Country (parts price display) does notsave changes after selecting Canada. Once selecting Canada and clicking the OK button, you find the selectionis stillUnited States andyou may seeduplication ofthe drop down options, where you see United States and Canada both listed twice and should only be listed once for each.

Product: OnDemand5.com & ShopKey5.com.


Solution:

First make sure theOK button is selected after making any changes, surprisingly simple, but can be missed. Check the WebAdminTool under the Product Specific Options section, the OD/SK/TT Web Options to ensure the user settings persistence is set to Settings Persist. If the problem still exists, then reset account in the WebAdminTool by selecting Expire All Sessions, Expire All Machines and Send Welcome Email. This should resolve the issue.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
500 Server error trying to access OnDemand5 or Shopkey5
Viewed 1619 times since Thu, Jan 2, 2014
Error: Page cannot be displayed using OnDemand5.com
Viewed 1500 times since Fri, May 23, 2008
OD5.com/SK5.com Very Slow - Anything To Speed Up?
Viewed 4096 times since Wed, Jun 11, 2008
Which Ports Are Used by OD5.com/SK5.com?
Viewed 3186 times since Fri, May 23, 2008
Unable to View diagrams; SVG Viewer Won’t Open
Viewed 19754 times since Fri, May 23, 2008
Unable to Access Figures, Diagrams Or Repair History
Viewed 3201 times since Sun, Jun 8, 2008
Fix OD5/SK5.com Printing of Headings / Figures (DPI)
Viewed 2938 times since Fri, Jan 2, 2009
Repair Printing Margins Fix
Viewed 3526 times since Wed, Aug 13, 2008
Clearing Stored Password
Viewed 2646 times since Tue, Mar 31, 2009
Print Option: Color Wiring In B&W
Viewed 3319 times since Thu, Feb 4, 2010