Home » Categories » 05. OnDemand5.com/ShopKey5.com

Page Cannot Be Displayed

Symptom:

Customer is receiving an error saying, "Page cannot be displayed" when viewing pages within OD5/SK5 web applications.

Versions Affected:

OnDemand 5, Shopkey 5 Web Products.

Solution:

Use the following steps to make an attempt to resolve the issue:

 

  1. Within Internet Explorer, go to Tools, Internet Options, click Delete Cookies, Delete Files/Check Delete all offline content and click clear history.
  2. Manually delete temp files under C:\Documents and Settings\"user account"\Local Settings\Temp and Temporary Internet Files for XP, 2000.
  3. Delete temp files under C:\WINDOWS\Temp.
  4. Check to make sure under Tools, Internet Options, Settings, Automatically is selected for Check for newer versions of stored pages. Also, under Settings, change Amount of disk space to use to under 300mb.
  5. Under Internet Explorer, go to Tools, Internet Options, Connections Tab, click LAN Settings, check or uncheck Automatically detect settings.
  6. Reset Security, Privacy and Advanced back to default levels.
  7. Disable pop-up blockers. .
  8. Reboot customers Router.


0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Fix OD5/SK5.com Printing of Headings / Figures (DPI)
Viewed 3904 times since Fri, Jan 2, 2009
Repair Printing Margins Fix
Viewed 4534 times since Wed, Aug 13, 2008
Clearing Stored Password
Viewed 3511 times since Tue, Mar 31, 2009
Print Option: Color Wiring In B&W
Viewed 4286 times since Thu, Feb 4, 2010
Error on page.
Viewed 452 times since Thu, Jul 26, 2012
HP Smart Web Software
Viewed 3738 times since Thu, Jul 26, 2012
Ports used by Ondemand5.com and advanced troubleshooting techniques
Viewed 3758 times since Thu, Jul 26, 2012
QUOTE DEFAULT SETTINGS - COUNTRY (PARTS PRICE DISPLAY) DOES NOT SAVE THE CANADA OPTION
Viewed 3269 times since Thu, Jul 26, 2012
Quote Print Preview Error (Jscript Runtime Error) – Quote Print Preview Is Blank.htm
Viewed 840 times since Thu, Jul 26, 2012
Printing articles to Brother HL 1440
Viewed 3664 times since Mon, Jul 30, 2012