Home » Categories » 02. Shop Management 5.9 Legacy

Error Code 5356 Non Admin User

Symptom:

When trying to enter and save ANY information in the Manager program, an error code 5356 indicates being unable to write information to the database. Further troubleshooting indicates there is no 3031 error present, or ‘read-only' on the database.

Versions Affected: Manager/Manager plus, Shopkey Service Writer/Management (all versions).

Solution:

The customer must be logged in as an Administrator in order for changes to be made to the Manager Program database or else this error can occur. Have the customer log into the Administrator account or user that has administrator rights to resolve.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
Related Articles RSS Feed
Change Vehicle Ownership
Viewed 3959 times since Sat, Oct 31, 2009
Flagging a RO As Comeback
Viewed 2586 times since Wed, Jun 6, 2012
OEM PnL Transfer Link Missing
Viewed 677 times since Wed, Aug 15, 2012
Followup With Inactive Customers
Viewed 4180 times since Wed, Mar 25, 2009
Creating A Manual Purchase Order
Viewed 5799 times since Wed, Jun 6, 2012
Catalog Configuration: WorldPAC
Viewed 2829 times since Mon, May 19, 2008
Print Error 515 Crashes Manager
Viewed 854 times since Wed, Aug 15, 2012