Work in Progress Screen Comes Up Slow On Workstations.html

Symptom:

User mentions that thier WIP (Work In Progress) screen comes up slow on workstations.

Versions Affected:

Manager/Manager Plus, Shopkey Service Writer/Management (all versions).

Solution:

1. Look at the bottom of the WIP screen.
2. Click on the button marked Display.
3. Check to see if Display Phone has been selected.
4. If Display Phone has been selected - please unselect that item. The program looks at three tables each time you access the work in progress screen to insure you receive accurate phone information. As a result it slows the processing of information presented on the WIP screen.